
Audi Bethesda
Bethesda, MD
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 453 reviews
Jacob Jay was great from the beginning. Chill, pleasant, informed, honest and caring, and always communicating on time. There was an issue with the car I wanted to test and he called me ahe Chill, pleasant, informed, honest and caring, and always communicating on time. There was an issue with the car I wanted to test and he called me ahead and offered me a different one. He allowed me to drive as much as I needed to, and we bought it. He never pushed, never offered me anything I didn't need. Great dealer! More
Jacob Jay was great from the beginning. Chill, pleasant, informed, honest and caring, and always communicating on time. There was an issue with the car I wanted to test and he called me ahe Chill, pleasant, informed, honest and caring, and always communicating on time. There was an issue with the car I wanted to test and he called me ahead and offered me a different one. He allowed me to drive as much as I needed to, and we bought it. He never pushed, never offered me anything I didn't need. Great dealer! More
An incredibly pleasant and outstanding dealership to work with. Jacob was able to balance staying on top of me and keep fighting for me on pricing, without being intrusive. and Rita Whittaker was such a ple with. Jacob was able to balance staying on top of me and keep fighting for me on pricing, without being intrusive. and Rita Whittaker was such a pleasant person and so helpful. not common you find this combination when dealing with a dealership More
Jacob was great. Easy to talk to, informative. Even after the sale on a busy day spent time setting the car up. Good guy, recommend. Easy to talk to, informative. Even after the sale on a busy day spent time setting the car up. Good guy, recommend. More
The dealership is the best, since I've leased at least 5 cars from them. Always 5 stars. I wouldn't lease anywhere else! Jacob Jay is the best salesman I've ever dealt with. Always "can-do" and very help cars from them. Always 5 stars. I wouldn't lease anywhere else! Jacob Jay is the best salesman I've ever dealt with. Always "can-do" and very helpful. A pleasure and so lucky I hooked up with him. More
Was very impresses with the entire staff I was introduced to.jacob , Kenny and victor was great in explaining and helping through the process purchased a courtesy car to.jacob , Kenny and victor was great in explaining and helping through the process purchased a courtesy car More
My salesperson was not knowledgeable, and sold me a car without remote start, a key feature I was looking for. "It's on the app", said the salesperson. When I got home and installed the app and realized t without remote start, a key feature I was looking for. "It's on the app", said the salesperson. When I got home and installed the app and realized the feature wasn't "on the app", I immediately called and emailed the salesperson, who over the next 6 months kept telling me it was coming. Then I brought my car in for service to another dealership, who immediately told me that my car didn't have the feature and never would. I called the Bethesda dealership's sales manager who told me to have the remote start installed after-market. Not only is this extremely unfriendly of an answer, when I asked three separate times if that would void the warranties I purchased with the vehicle, he didn't know and hasn't gotten back to me. They will sell you a vehicle, but don't count on your salesperson or the sales manager for knowledge or ethics. More
Jacob and the entire team at Audi Bethesda were highly professional, friendly, and efficient. It was a great customer experience and we highly recommend Audi Bethesda. professional, friendly, and efficient. It was a great customer experience and we highly recommend Audi Bethesda. More