Audi Bethesda

Was very impresses with the entire staff I was introduced to.jacob , Kenny and victor was great in explaining and helping through the process purchased a courtesy car to.jacob , Kenny and victor was great in explaining and helping through the process purchased a courtesy car More

My salesperson was not knowledgeable, and sold me a car without remote start, a key feature I was looking for. "It's on the app", said the salesperson. When I got home and installed the app and realized t without remote start, a key feature I was looking for. "It's on the app", said the salesperson. When I got home and installed the app and realized the feature wasn't "on the app", I immediately called and emailed the salesperson, who over the next 6 months kept telling me it was coming. Then I brought my car in for service to another dealership, who immediately told me that my car didn't have the feature and never would. I called the Bethesda dealership's sales manager who told me to have the remote start installed after-market. Not only is this extremely unfriendly of an answer, when I asked three separate times if that would void the warranties I purchased with the vehicle, he didn't know and hasn't gotten back to me. They will sell you a vehicle, but don't count on your salesperson or the sales manager for knowledge or ethics. More

Jacob and the entire team at Audi Bethesda were highly professional, friendly, and efficient. It was a great customer experience and we highly recommend Audi Bethesda. professional, friendly, and efficient. It was a great customer experience and we highly recommend Audi Bethesda. More

Just bought a new Audi A6 Allroad! Great car from a great dealership and sales staff. Jacob Jay was >than 5 stars...really good experience from top to bottom....and we love the car. Great car from a great dealership and sales staff. Jacob Jay was >than 5 stars...really good experience from top to bottom....and we love the car. More

MY family recently purchased an Audi Q5 from Audi Bethesda, Maryland. The vehicle was impressive but more importantly so was the outstanding service we received from our Salesman Mohammad Khan and Sa Bethesda, Maryland. The vehicle was impressive but more importantly so was the outstanding service we received from our Salesman Mohammad Khan and Sales Manager Kenny Griffin! We have never experienced such deep knowledge of the vehicle as well as a transaction that was transparent without any hidden agenda. We have already recommended a number of family, friends and associates about Audi Bethesda Maryland. We intend to be customers for a long time @ Audi Bethesda Maryland Greg Thrasher Director Plane Ideas Alternative Think Tank USA More

Jacob was very knowledgeable, considerate and gentle. He listened to all my desires and made my decision and purchase process much easier. He listened to all my desires and made my decision and purchase process much easier. More

It took nearly a month to get my car. In that time, there was a clear lack of communication between the salesperson, sales manager and finance manager. There was $1,000 that was not honor In that time, there was a clear lack of communication between the salesperson, sales manager and finance manager. There was $1,000 that was not honored on the website price AND I can’t even drive my car because I don’t have a temporary plate or the paperwork. I have yet to have this resolved. Thank you Audi Bethesda. 0/10. More

Back in 2022 I found the perfect Audi eton GT online at Audi Bethesda. The sales individual (Stephen) is very helpful and making the purchase and shipment out of state as seamless as possible. However, in Audi Bethesda. The sales individual (Stephen) is very helpful and making the purchase and shipment out of state as seamless as possible. However, in 2024, I sold the car and I’m trying to get a refund on the extended warranty I was sold (by Sue Kim) for both tire and maintenance. When I reach out to Audi Bethesda on multiple occasions, I get zero response. So buyer beware - they focus on Sales and not necessarily the whole customer experience. More

Victor Azari is extremely professional, knowledgeable and helpful. He went out of his way to assist me. helpful. He went out of his way to assist me. More

Jimmy did a great job, fast to respond on initial inquiry, followed up afterward to see if there were any problems and was very straightforward through the whole process. Rita was also very helpful inquiry, followed up afterward to see if there were any problems and was very straightforward through the whole process. Rita was also very helpful and responsive for the financing. A great experience and worth the trip on a purchase! More