Audi Bellevue - Service Center

Daniel was very courteous, thorough, and prompt. He took time to walk me through the specifics of the service and very proactive in communicating the updates. He took time to walk me through the specifics of the service and very proactive in communicating the updates. More

Very quick and easy service. I was also constantly updated of the status via texts which made it easier to communicate with the service advisor. Arrangement of Lyft rides also ma I was also constantly updated of the status via texts which made it easier to communicate with the service advisor. Arrangement of Lyft rides also made up for the unavailability of a loaner. A room for improvement I would say is the education around protection plans purchased during car sales. The way sales team sells a plan seems to be contradicting with how the service team sees it, having to make the customer explain/argue that the plan covers something. More consistency there will make the overall experience great! More

Delayed service. 1 week to replace pump. Have to wait for months to get an appointment 1 week to replace pump. Have to wait for months to get an appointment More

I have always had a great experience with the Service Department. Especially Will, he is the best. Great communication and I trust him. Department. Especially Will, he is the best. Great communication and I trust him. More

Great service as usual. Again, Dan continues to make the service at Audi top notch. Again, Dan continues to make the service at Audi top notch. More

The service went smooth. Thanks for the friendly service. The service manager was friendly and good to work with. Thanks for the friendly service. The service manager was friendly and good to work with. More

Excellent communication and follow up from the service department. Dan Rubin was very patient and professional department. Dan Rubin was very patient and professional More

Easy of Scheduling. Through, complete, knowledgeable, quality service. Completed ahead of estimated time. Excellent Customer Service! Through, complete, knowledgeable, quality service. Completed ahead of estimated time. Excellent Customer Service! More

Just simple service for our Q5, but it all went very smoothly. The Lyft was slow, but not audi fault. Service manager was good to work with. smoothly. The Lyft was slow, but not audi fault. Service manager was good to work with. More

Good service and friendly staffs! Thank you William for your great job to take well care of my car! Thank you William for your great job to take well care of my car! More