Audi Bellevue - Service Center

Kyle is a very responsible person. He paid attention to details and checked our coverage. Because of him, we know our coverage will expire soon. Very good service 👍 He paid attention to details and checked our coverage. Because of him, we know our coverage will expire soon. Very good service 👍 More

Great Service and William was spot on with communication. Really like ability to text and get updates on vehicle status. Really like ability to text and get updates on vehicle status. More

The service was ok. They say they are excellent with customer service. At the bare minimum I expect the car to be washed and vacuumed inside after a service. The car was They say they are excellent with customer service. At the bare minimum I expect the car to be washed and vacuumed inside after a service. The car was only washed and not vacuumed inside. Also I took a loaner as the dealership is 5 miles from my home. I drove the loaner from dealership to my home and back and the next day they charge me for a gallon of gas( I got a $6 bill). This is not the type of service I expect More

Dave and Dan are truly exceptional and have taken care of my needs for years. my needs for years. More

Michael was an absolute dream in helping me with my service! We had brought our q5 in for our 50K mileage service and a few other issues came up with it. Michael was friendly, super responsive and did service! We had brought our q5 in for our 50K mileage service and a few other issues came up with it. Michael was friendly, super responsive and did a great job of walking me through the additional issues and weighing the pro's and con's of tackling those issues now or waiting. Would highly recommend the Audi Bellevue Service Department! More

Customer Service is good, the problem occurs when you are quoted $600.00 for an oil change and when you check out you are at almost at $900 bucks, even at $600.00 for an oil change seems extremely expensive. quoted $600.00 for an oil change and when you check out you are at almost at $900 bucks, even at $600.00 for an oil change seems extremely expensive. Car was not vacuumed and just rinsed off on the exterior. We weren’t expecting it to be detailed, but for that kind of money, do better Audi Bellevue, WA More

Great customer service. Alexis was very helpful and gave me my care earlier than expected! Alexis was very helpful and gave me my care earlier than expected! More

What I love about this dealership is that I never feel pressured to buy or pay for something I don't want. The service center personnel is knowledgeable, helpful, and never pushy. pressured to buy or pay for something I don't want. The service center personnel is knowledgeable, helpful, and never pushy. More

I appreciated reminder emails and efficiency on arrival. Loaner car immediately available. Courteous, informative service from Ricky Ancheta. Loaner car immediately available. Courteous, informative service from Ricky Ancheta. More

I made an online appointment for a yearly service and got a text from Alexis the night before to confirm the appointment and also to ask if anything else needed to be looked at. This was helpful because I w a text from Alexis the night before to confirm the appointment and also to ask if anything else needed to be looked at. This was helpful because I wanted service to look at the brakes. I was greeted immediately and able to quickly see Alexis at our appointment time. She communicated with me throughout the service, and the car was returned back to me within a reasonable amount of time. Love our car and Audi of Bellevue has been a very good experience. More