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Audi Bellevue - Service Center

Bellevue, WA

4.8
498 Reviews

498 Reviews of Audi Bellevue - Service Center

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June 13, 2022

Dave and Dan are truly exceptional and have taken care of my needs for years. More

by carmstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave and Dan.
Jun 14, 2022 -

Audi Bellevue responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Bellevue! Drive safe, and we'll see you on the road.

June 11, 2022

Michael was an absolute dream in helping me with my service! We had brought our q5 in for our 50K mileage service and a few other issues came up with it. Michael was friendly, super responsive and did More

by MackSantos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 12, 2022 -

Audi Bellevue responded

Hi, thanks so much for the warm recommendation of the team here at Audi Bellevue. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 10, 2022

Customer Service is good, the problem occurs when you are quoted $600.00 for an oil change and when you check out you are at almost at $900 bucks, even at $600.00 for an oil change seems extremely expensive. More

by JulesFromSeattle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey
Jun 13, 2022 -

Audi Bellevue responded

Hi, we appreciate you taking the time to respond. The staff at Audi Bellevue take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 249-7388. We hope to hear from you.

June 09, 2022

What I love about this dealership is that I never feel pressured to buy or pay for something I don't want. The service center personnel is knowledgeable, helpful, and never pushy. More

by kimberlyw12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Jun 11, 2022 -

Audi Bellevue responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 09, 2022

I appreciated reminder emails and efficiency on arrival. Loaner car immediately available. Courteous, informative service from Ricky Ancheta. More

by barbaralippincott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Ancheta
Jun 11, 2022 -

Audi Bellevue responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 09, 2022

Great customer service. Alexis was very helpful and gave me my care earlier than expected! More

by joseph.m.martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis
Jun 11, 2022 -

Audi Bellevue responded

Hi Joseph, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 06, 2022

I made an online appointment for a yearly service and got a text from Alexis the night before to confirm the appointment and also to ask if anything else needed to be looked at. This was helpful because I w More

by chris.long
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Mootz
Jun 07, 2022 -

Audi Bellevue responded

Hi Chris, we're happy you found our staff to be so supportive during your experience here at Audi Bellevue. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 04, 2022

Came in for 2 recalls and in the end picked up the car in 5 days with nothing done. Almost no communication from service advisor and I had to keep pushing to get info /response. More

by jennychen0322
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Frederick
Jun 06, 2022 -

Audi Bellevue responded

Hi, we are deeply disappointed by your experience at Audi Bellevue. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 249-7388 to discuss what we can do to help.

June 03, 2022

Great experience, very professional and friendly service. Painless in all respects and a perfect outcome! More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Eskildsen
Jun 05, 2022 -

Audi Bellevue responded

Hi Steve, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

May 31, 2022

Above and beyond service. Saved me a lot of time, money and headache. Thank you Service Team! More

by Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service desk
Jun 01, 2022 -

Audi Bellevue responded

Hi Ali, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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