Audi Bellevue - Service Center

Daniel is a very friendly and helpful service representative! My car was done when they said it would be. Online scheduling was quick and convenient. representative! My car was done when they said it would be. Online scheduling was quick and convenient. More

User friendly; stays in touch; knowledgeable staff. Crowded for AM service appointments. You have to wait to get a loaner. Overall, the business of the dealer is an indication that they have a lot Crowded for AM service appointments. You have to wait to get a loaner. Overall, the business of the dealer is an indication that they have a lot of satisfied customers. More

Excellent service with promptness and provided me Lyft service to pick up the car. Great work! service to pick up the car. Great work! More

Perfect coordination. Excellent communication and timely response. Appointment was not immediately available but great service. Excellent communication and timely response. Appointment was not immediately available but great service. More

Dan Rubin, service advisor is exceptional, very professional & responsive! Would continue to service our Q5 in future because of Dan! professional & responsive! Would continue to service our Q5 in future because of Dan! More

They provided excellent services and very easy to communicate with. Explained everything well to me communicate with. Explained everything well to me More

Great service! They’re incredibly busy but still efficient. I trust them handling my vehicle! They’re incredibly busy but still efficient. I trust them handling my vehicle! More

Bradley takes such good care of me. I’m always greeted with a smile and he keeps me updated on my car’s service progress throughout the day. I’m always greeted with a smile and he keeps me updated on my car’s service progress throughout the day. More

I couldn't be more disappointed in my first Audi Bellevue Service experience. Waited 2 months for a service appointment so I could be assured a loaner vehicle while my vehicle was being serviced. Showed up Service experience. Waited 2 months for a service appointment so I could be assured a loaner vehicle while my vehicle was being serviced. Showed up for my 7am appointment and was unapologetically told no loaners were available and I would be contacted if/when one did become available. I'm 3 days into a pretty basic service visit (software update, basic OEM Recall items, etc) and car is still not done. No proactive updates on status from advisor and any inquiry from me is met with attitude and an explanation on how over-worked they are. Messages left for both service manager and dealer GM have gone unanswered. Not the dealer experience I was hoping for on a brand-new car that I love so much and waited so long for. Despite the inconvenience, I will be looking elsewhere for my next service needs. More

Great service and help from F. Ancheta at the Bellevue Audi dealership. Quick and minimal lift from me needed Ancheta at the Bellevue Audi dealership. Quick and minimal lift from me needed More