Audi Bellevue - Service Center
Bellevue, WA
498 Reviews of Audi Bellevue - Service Center
Wonderful service, completed safety recall, had to add alignment and windshield calibration at the last minute. They accommodated and completed early. alignment and windshield calibration at the last minute. They accommodated and completed early. More
Need to hire people to answer the phone. Five lengthy hold times before being able to even reach someone to set up an appointment is not good. Ultimately, mechanical service great. Five lengthy hold times before being able to even reach someone to set up an appointment is not good. Ultimately, mechanical service great. More
This visit was disappointing. Service advisor was very polite. However, I was quoted a repair that ended up only being for the parts needed, so was unpleasantly surprised to pick Service advisor was very polite. However, I was quoted a repair that ended up only being for the parts needed, so was unpleasantly surprised to pick up the car and owe almost double the amount due to labor. Car was also returned with grease stains on the exterior as well as on the interior leather. More
Appreciate getting it all done in one day esp as they had to find one part they were out of; guess I lucked out as their supply truck came in just in time. to find one part they were out of; guess I lucked out as their supply truck came in just in time. More
Great service, really nice people, kept me up to date on the progress via text, had a nice loaner car for me to use, had 24 hours to return it so that worked great in my busy schedule. the progress via text, had a nice loaner car for me to use, had 24 hours to return it so that worked great in my busy schedule. More
Experience at this place is always great. Service manager Daniel ..sen provided extremely useful tips upfront which helped me decide whether to go for additional services or not. Prompt, cour Service manager Daniel ..sen provided extremely useful tips upfront which helped me decide whether to go for additional services or not. Prompt, courteous service, with regular updates. Daniel was extremely thankful that I was ok with lyft dropoff/pickup. Overall, it was great, as always. Audi is one of the service visits that I do not mind making, just because of the good customer service I get. More