Audi Bellevue - Service Center

Danial was very helpful getting me checked in and out quickly for my service, His recommendation to add an alignment after getting new tires a few months ago was accurate. My car came back washed and ear quickly for my service, His recommendation to add an alignment after getting new tires a few months ago was accurate. My car came back washed and earlier then expected. Thank you. More

William (service department) did a great job giving me a heads-up of what they would need to work on during my annual car maintenance appointment including standard repairs and recall fixes. He also gave a heads-up of what they would need to work on during my annual car maintenance appointment including standard repairs and recall fixes. He also gave a good estimate of the amount of time it would take to complete. Vehicle was clean and in fine working condition when I picked it up at the end of the day. More

Your phone system is awful for the service department. I waited 1hour to get someone. Then they connected me with my service agent and it was someone else’s mail box. So I tried again and left a call back I waited 1hour to get someone. Then they connected me with my service agent and it was someone else’s mail box. So I tried again and left a call back number. After a half hour someone called back. I wanted to know if my car was ready. It was there overnight. They connected me to service department. They hadn’t gotten to it yet. I talked to a manager who said the voice mail for my agent hadn’t been changed to Elijah Collins. I said you are the manager so fix it! Called Elijah’s cell phone. Couldn’t leave a message because his voice mail was full. Finally got my car at 4pm. I spent 3 hours and much frustration. Fix your phone system and hire someone to answer the service department phones!!! More

Great Customer Service Easy Appointment Scheduling Access into and out of service area is very efficient and appreciate easy communication through text messaging into and out of service area is very efficient and appreciate easy communication through text messaging More

Always a great experience at Audi Bellevue. Have been taking our Q7 there for years now Have been taking our Q7 there for years now More

great experiences with my service advisor. very polite and keep me updated with the situation. very polite and keep me updated with the situation. More

It took over a month to get an appointment and loaner car for a software update/recall on my etron. Then I was told they needed to keep my car for 3 days because they were still downloading the software that for a software update/recall on my etron. Then I was told they needed to keep my car for 3 days because they were still downloading the software that they needed to fix my car. Seems that should have been done during the month I had to wait to get in! More

Overall my experiences with your service department have been very good. All the service advisors I have dealt with have been very professional. been very good. All the service advisors I have dealt with have been very professional. More

My advisor Dan Rubin and his team did a very good job of taking care of my car. Dan is very pleasant to work with and cares about us. He gives good advice about what needs to be done to maintain the car. taking care of my car. Dan is very pleasant to work with and cares about us. He gives good advice about what needs to be done to maintain the car. More

Great experience overall. They offer fast and quality service every time I go. Thank you They offer fast and quality service every time I go. Thank you More