Audi Bellevue - Service Center

Great service and people. Spotted and fixed tire problem on inspection. On time for completion. Spotted and fixed tire problem on inspection. On time for completion. More

Ricky was fantastic. He was Professional , friendly and excellent communication. Ricky was a pleasure to work with. He was Professional , friendly and excellent communication. Ricky was a pleasure to work with. More

The service professional was very helpful. Explained all the necessary information and guided me through the process. Great job. Explained all the necessary information and guided me through the process. Great job. More

Audi Bellevue will get your Audi done. Establishing great communications regarding parts and prices, they’ll get it done Establishing great communications regarding parts and prices, they’ll get it done More

Experience at this location is always great. All advisors are good. I have mostly worked with Daniel Rubin, he is awesome. Seems like he is working for the customers and not for the dealership. All advisors are good. I have mostly worked with Daniel Rubin, he is awesome. Seems like he is working for the customers and not for the dealership. More

Outstanding service department. Clear communication on service needed and timeline for returning vehicle. Thank you Clear communication on service needed and timeline for returning vehicle. Thank you More

The service department at Audi Bellevue keeps me coming back! Dave, Dan and the whole team always make me feel valued and take care of my vehicle without recommending unnecessary work. I trust them comple back! Dave, Dan and the whole team always make me feel valued and take care of my vehicle without recommending unnecessary work. I trust them completely and it has given me great confidence in all my Audi vehicles over the years. Audi Bellevue will always be my first choice in no small way because of the service department and their professionalism! More

This dealership was able to get me in 48 hours to get my car serviced. William was super friendly and accommodating! car serviced. William was super friendly and accommodating! More

my 2023 Q5 w/ 5500 miles on it broke down and said Drive System Malfunction contact service. I towed my car to Bellevue and had the worst customer service experience. I was told when they drove my car into System Malfunction contact service. I towed my car to Bellevue and had the worst customer service experience. I was told when they drove my car into the service drive they weren't sure why I brought it in because it seemed fine. I explained the issue and then told them I want it to be looked at because the car felt unsafe. I was told there were no loaners available for me for atleast 3 weeks. That doesn't work for me because I still need to get to and from work to pay for my car. I contact Audi Seattle and explain what happened and they say we can authorize an emergency loaner for you WITH NO HESITATION. Turns out my entire engine is faulty from the manufacturer and needs to be completely replaced. When I leased this car the staff was so friendly and helpful. Then 8 months later they couldn't be bothered to make right out of the situation. I will never return to Audi Bellevue and will refer all my friends and family to Audi of Seattle. More

I scheduled my annual checkup (e. g., inspection, oil/filter change, etc.) late in the day at 3:40pm. When I arrived, I was treated like family by Ricky Ancheta, the Audi Service Advis g., inspection, oil/filter change, etc.) late in the day at 3:40pm. When I arrived, I was treated like family by Ricky Ancheta, the Audi Service Advisor. He checked on me twice as I waited for the service completion in lobby and share thoughts on a bodywork that's needed. The service was professional; I didn't expect the staff to vacuum my car interior as I was going to do that myself, but they did a fantastic job! Thank Ricky and your team. ~Knight More