Audi Bellevue - Service Center

Ricky Ancheta at service was great! Thank you for your guidance and help. [blank words here - minimum of 15 required for no reason at all] Thank you for your guidance and help. [blank words here - minimum of 15 required for no reason at all] More

William, my service agent, was very professional, polite, and thorough when discussing service options and recommendations. He provided explanations in a patient manner when I asked questions. He also commun and thorough when discussing service options and recommendations. He provided explanations in a patient manner when I asked questions. He also communicated frequently by voicemail and text message to provide me with updates or to request authorization for an unexpected service need. William is very customer focused and genuinely cares about the customer experience! More

Awesome service! I had an early morning drop off and managed to forget literally everything except my car haha! Daniel Eskildsen worked with me to make sure I was sti I had an early morning drop off and managed to forget literally everything except my car haha! Daniel Eskildsen worked with me to make sure I was still able to get service and have the transportation I needed. Thank you! More

What more is there to say. I dropped off my car for a routine service and everything worked like clockwork. I dropped off my car for a routine service and everything worked like clockwork. More

Great service all around. Car is always ready on time and no pushy upsell servicess Car is always ready on time and no pushy upsell servicess More

I was in from out of town and was able to schedule my service on a Saturday. Convenient Lyft ride to and from my hotel in Bellevue. Daniel Eskildsen did a nice job checking me in and doing a quick diag service on a Saturday. Convenient Lyft ride to and from my hotel in Bellevue. Daniel Eskildsen did a nice job checking me in and doing a quick diagnosis of one of the concerns I brought in. More

Excellent experience. I was kept updated on the progress of my service and the service rep went above and beyond to make me feel safe taking a Lyft home and returning. I was kept updated on the progress of my service and the service rep went above and beyond to make me feel safe taking a Lyft home and returning. More

awesome service department - great at keeping you informed and updated; they even paid for Lyft to take me to and from my house after dropping the vehicle informed and updated; they even paid for Lyft to take me to and from my house after dropping the vehicle More

Dave Paris is the best service advisor ever! He texts me the status of my car and even answers when he isn't at the dealership. I do wish the cost of the work was less, but I have never had a He texts me the status of my car and even answers when he isn't at the dealership. I do wish the cost of the work was less, but I have never had a more responsive shop in my life. Keep up the good work! More

Charlie was polite and gave me timely updates on the status of my car. I would definitely schedule more services there. status of my car. I would definitely schedule more services there. More