Audi Bellevue - Service Center
Bellevue, WA
498 Reviews of Audi Bellevue - Service Center
I had a seasonal tire change done on my Q5 and unfortunately two out of four rims were scratched in the process. Audi Bellevue offered to have them repaired and Kyle set me up with a Q3 loaner. In unfortunately two out of four rims were scratched in the process. Audi Bellevue offered to have them repaired and Kyle set me up with a Q3 loaner. Insult to injury. The day before I was scheduled to have the rims fixed I punctured a tire with all the road construction going on and had to buy four new all season tires. I was hoping to get another season on the OEM Michelins but look forward to driving on the Continental Extreme Contact DWS I purchased. More
Dan Rubin, Service Advisor, is the reason I am loyal to Audi Bellevue. He goes above and beyond to communicate and provide great customer service! Thanks Dan! Audi Bellevue. He goes above and beyond to communicate and provide great customer service! Thanks Dan! More
The energy here is amazing. Everyone likes to work with each other and it shows. Check in was easy, my provided lyft was there to take me home in record time. My car was ready w Everyone likes to work with each other and it shows. Check in was easy, my provided lyft was there to take me home in record time. My car was ready when promised. More
While the service rep. Alexis was excellent, I found the service manager, Charles? surly and terse. He did not address me directly the whole time; pretended like I was not Alexis was excellent, I found the service manager, Charles? surly and terse. He did not address me directly the whole time; pretended like I was not even there. More
Professional and courteous. What more can you ask for from a Service rep and dealership? Had an appointment for some recall work. Scheduled next day since there was an opening. What more can you ask for from a Service rep and dealership? Had an appointment for some recall work. Scheduled next day since there was an opening. Got the vehicle back in a single day. Thank you Daniel. More
I was 330 miles from home on a business trip when my coolant suddenly went low. Audi Bellevue fit me in and their mechanic worked late to get me back on the road again so that I could go home. I reall coolant suddenly went low. Audi Bellevue fit me in and their mechanic worked late to get me back on the road again so that I could go home. I really appreciated the updates from my contact, Ricky, and the extra efforts and commitment of my mechanic there. More
Quick in and out service for an oil change and fluid check. Dropped off the night prior and received a call that it was ready by 0815. My car was vacuumed, washed and ready to go. check. Dropped off the night prior and received a call that it was ready by 0815. My car was vacuumed, washed and ready to go. More
Great communication and Customer Service. Daniel has been very friendly. The process was transparent and Car wash as an extra, which made me very happy. Daniel has been very friendly. The process was transparent and Car wash as an extra, which made me very happy. More
All went exactly as expected. Daunte facilitated every detail with professional confidence. Smooth as could have been hoped for. Daunte facilitated every detail with professional confidence. Smooth as could have been hoped for. More
Consistently excellent service at Bellevue Audi. Ricky explained in advance what would be done for the 40,000 mile check up and also told me about additional service that was available and recommen Ricky explained in advance what would be done for the 40,000 mile check up and also told me about additional service that was available and recommended. Ricky secured a ride to get me to / from my office. He even made sure that my car was washed/vacuumed, which I really appreciated! More