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Audi Bellevue - Service Center

Bellevue, WA

4.8
498 Reviews

498 Reviews of Audi Bellevue - Service Center

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April 20, 2023

I had a seasonal tire change done on my Q5 and unfortunately two out of four rims were scratched in the process. Audi Bellevue offered to have them repaired and Kyle set me up with a Q3 loaner. In More

by Ken Hattori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 28, 2023 -

Audi Bellevue responded

Hi Ken, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2023

Dan Rubin, Service Advisor, is the reason I am loyal to Audi Bellevue. He goes above and beyond to communicate and provide great customer service! Thanks Dan! More

by Jeri C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Rubin
Apr 28, 2023 -

Audi Bellevue responded

Hi Jeri, we're happy you found our staff to be so supportive during your experience here at Audi Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 16, 2023

The energy here is amazing. Everyone likes to work with each other and it shows. Check in was easy, my provided lyft was there to take me home in record time. My car was ready w More

by cutshallja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Apr 20, 2023 -

Audi Bellevue responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2023

While the service rep. Alexis was excellent, I found the service manager, Charles? surly and terse. He did not address me directly the whole time; pretended like I was not More

by Anonymousaudi12
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis, Charles
Apr 20, 2023 -

Audi Bellevue responded

Hello, we're disappointed to hear of the negative experience you had at our location. Thank you for leaving feedback. Please reach out to us at (425) 249-7388 so we may identify ways to improve your experience.

April 14, 2023

Professional and courteous. What more can you ask for from a Service rep and dealership? Had an appointment for some recall work. Scheduled next day since there was an opening. More

by VT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel E.
Apr 20, 2023 -

Audi Bellevue responded

Hello, We are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

April 08, 2023

I was 330 miles from home on a business trip when my coolant suddenly went low. Audi Bellevue fit me in and their mechanic worked late to get me back on the road again so that I could go home. I reall More

by K. Rosema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Apr 20, 2023 -

Audi Bellevue responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2023

Quick in and out service for an oil change and fluid check. Dropped off the night prior and received a call that it was ready by 0815. My car was vacuumed, washed and ready to go. More

by janet
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 03, 2023 -

Audi Bellevue responded

Hi Janet! We're so happy we were able to help you out! If you need more help, our team is available to talk -- safe travels!

March 30, 2023

Great communication and Customer Service. Daniel has been very friendly. The process was transparent and Car wash as an extra, which made me very happy. More

by Julia Marhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 04, 2023 -

Audi Bellevue responded

Hello Julia, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 30, 2023

All went exactly as expected. Daunte facilitated every detail with professional confidence. Smooth as could have been hoped for. More

by Karen Bonnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
(James) Daunte
Apr 04, 2023 -

Audi Bellevue responded

Hello Karen, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 30, 2023

Consistently excellent service at Bellevue Audi. Ricky explained in advance what would be done for the 40,000 mile check up and also told me about additional service that was available and recommen More

by Karin V.
Recommend Dealer
Yes
Employees Worked With
Ricky Archeta
Apr 04, 2023 -

Audi Bellevue responded

Hello Karin, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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