1,338 Reviews of Audi Beaverton - Service Center
Dustin and the entire service team are amazing! We brought our SQ7 in for service and a warranty recall. Said it’d take a day to complete. Dustin kept me in the loop the entire way! They found that We brought our SQ7 in for service and a warranty recall. Said it’d take a day to complete. Dustin kept me in the loop the entire way! They found that the alignment was a little off and that it’d be a little longer to complete. Not a problem! I’d rather them find the issue and fix it before it becomes a bigger issue. The day after, it was all washed and ready to go! In their eyes they felt bad that it took longer than quoted; but to me, it wasn’t an issue. We’re so glad to have made the switch to Audi Beaverton for all of our automotive needs! Thank you for the amazing service as always and keep up the great work! More
Very courteous service coordinator. The car was ready long before the promised completion time. I was sent a video from the technician outlining the inspection and proposed service work The car was ready long before the promised completion time. I was sent a video from the technician outlining the inspection and proposed service work. More
Always have great service and communication from this dealership. Only critique is the price of service. Several needed services will be performed by a certified Audi shop at almost half the price quot dealership. Only critique is the price of service. Several needed services will be performed by a certified Audi shop at almost half the price quoted. More
Super responsive and communicated the proposed work clearly. Chad and Nate were great to work with. clearly. Chad and Nate were great to work with. More
I called Beaverton Audi to take advantage of an oil change coupon they sent. When I arrived, Asmaa (my service rep) reminded me that I still had a pre-paid service that would be expiring next month. I change coupon they sent. When I arrived, Asmaa (my service rep) reminded me that I still had a pre-paid service that would be expiring next month. Instead of paying for a 'discounted' oil change, I got that and the rest of the services included in my pre-paid service contract at no charge. Way to go, Asmaa!! While I was there, Asmaa also identified that my wife's A4 also has a pre-paid service contract. She determined that the wife's service agreement also expires in 3 months, so we'll be bringing her car in (early) rather than missing out on the service we already paid for. The folks at Beaverton Audi are professional and caring! Asmaa is exceptional, and very knowledgeable as a service representative. We love her attitude and helpfulness as well as entire service department at Beaverton Audi! More
Overall I thought the staff was very pleasant to deal with. I was surprised that there was not any loaner cars or a in-house shuttle. This was the first time having to leave my vehicle for any amount of with. I was surprised that there was not any loaner cars or a in-house shuttle. This was the first time having to leave my vehicle for any amount of time and what was offered was second party lift. Being a Audi dealership I was surprised. Fortunately I did not need to be anywhere that day and could be dropped off at home that day. Cynthia More
Tires are great. Niki did a great job taking care of me - thank you very much! Niki did a great job taking care of me - thank you very much! More