Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,338 Reviews of Audi Beaverton - Service Center
Sort by
August 12, 2022
Put too much oil in and had to bring it back the next day. There was a warning message on dash display. They were very apologetic and gave us a free detail service, but it was disappointing… it was just day. There was a warning message on dash display. They were very apologetic and gave us a free detail service, but it was disappointing… it was just an oil change. More
by tinahfnp
Employees Worked With
Corey Maslen
August 09, 2022
My review relates to the service management. I dropped my car off at 9 AM on Wednesday. The service rep said she would be out the following day, but if any questions to call the department. The I dropped my car off at 9 AM on Wednesday. The service rep said she would be out the following day, but if any questions to call the department. The following day I called at noon, left a message to find out the car’s status. No response by Audi. I called 2 more times and got no answer, but did not leave a message. I called a fourth time at about 4:30 because I knew they closed at 6 and left a message just to determine status. No response. On Friday at 7:10 AM, I receive a text saying car is ready for pickup. I was very disappointed that 1 I wasn’t able to call and have someone answer, 2 when I left a message I received no response until 2 days after I dropped the car off. Worst experience I’ve had with Audi Beaverton since 2009. The only positive was that the original service agent called me on Sunday to follow up and to ask if I was satisfied with the experience.. I told her of the disappointment and lack of communication to which she apologized. More
by chludlam
Employees Worked With
As a Hallou
August 02, 2022
The overall visit was great. Chris was very clear on when things would be ready and made sure that it was ready at that time. I liked the way expectations was set so that there w Chris was very clear on when things would be ready and made sure that it was ready at that time. I liked the way expectations was set so that there was no miscommunication. Great job keep it up. The one concern I will raise would be the wait time initially (may be expected since it was early in the morning), but if you can fix that would be fantastic. More
by Ashok
Employees Worked With
Chris Brzezinski
July 31, 2022
An Audi recall repair was the reason for this appointment. Maritza handled everything smoothly, professionally, courteously. Left my car in Thursday morning, drove away in the loaner car she re appointment. Maritza handled everything smoothly, professionally, courteously. Left my car in Thursday morning, drove away in the loaner car she reserved for me, picked my own car back up, repair completed, around 3pm Friday. More
by willis5294
Employees Worked With
Maritza
July 30, 2022
Great customer oriented team. I’ve had excellent experiences from sales to service. I highly recommend Audi Beaverton. I’ve had excellent experiences from sales to service. I highly recommend Audi Beaverton. More
by Swnycpdx
Employees Worked With
Brad Russell, David Smith, Chris Brzezinski
