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Audi Beaverton - Service Center

Beaverton, OR

4.5
1,338 Reviews

1,338 Reviews of Audi Beaverton - Service Center

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August 20, 2022

Had our A4 serviced in Portland for 5 year oil and filter change. Upon further inspection after arriving home, found oil splattered all over the entire engine (except cover). Tech must have know and put the More

by Deb7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Soares
Aug 31, 2022 -

Audi Beaverton responded

We are deeply sorry for your service experience with our facility. We strive to deliver that excellent service to each of our clients. While we do not see any communication about an oil spill noted after service, we would appreciate the opportunity to get your Audi back in and ensure your Audi is cleaned properly. Please reach out to me to get this coordinated as soon as possible. We look forward to the opportunity to make things right with you. Niki Salinas Audi Service Manager 503.726.2241

August 19, 2022

I've always received nothing less than excellent service at Audi Beaverton. Very nice and professional group of people. More

by Sharrison
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asma
Aug 19, 2022 -

Audi Beaverton responded

Thank you so much for the high compliments! It is our pleasure to ensure that you receive the best quality and care for your vehicle. Don't hesitate to reach out if there is anything else we can assist with!

August 19, 2022

Having my car serviced was extremely easy, the team clearly explained what was happening and set accurate expectations. More

by takers-mundane-0l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Maslen
Aug 19, 2022 -

Audi Beaverton responded

Thank you for trusting us with your vehicle! We believe that transparency is the best policy, meaning you should always be informed of each service going into your vehicle. We are here for you if you and your Audi need us!

August 18, 2022

Experienced more than a 3 hour wait for my Audi when I was first in line at 7am and all they did was change the oil and filter and wash my car. They failed to replace my rear brakes. The service rep c More

by Green Dragon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ufo Moreno
Sep 01, 2022 -

Audi Beaverton responded

Hello, We are deeply sorry for the experience that you had at your most recent service appointment. There is no reason why your service should have taken this time for what was done. To then misinterpret your request on your brakes is salt in the wound. Our Service Manager, Ivan, did have a chat with you recently about this experience but we would like to formally extend our apologies about your experience. We appreciate your patience and hope that we have the opportunity to make things right with you in the future. If any additional questions or concerns come up, do not hesitate to reach out to Ivan for further clarifications. Thank you, Audi Service Team

August 17, 2022

My experience here was great! Ufo was super nice and accommodating. My car got fixed and it didn’t take too long either More

by Hannah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ufo Moreno
Aug 18, 2022 -

Audi Beaverton responded

Thank you for choosing Audi Beaverton to service your vehicle! We do our best to accommodate our clients so that we can get you and your vehicle back on the road. Please don't hesitate to reach out if you need help with anything else!

August 17, 2022

Great people, great product. Thank you for the Service video as well. Nice loaner car, too. 👍 More

by James P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Soares
Aug 18, 2022 -

Audi Beaverton responded

Transparency is key in your Audi Service appointment! We strive to deliver an honest and high quality service experience with each visit. Reach out if you need anything else from us!

August 16, 2022

Had a great experience, Chad was friendly,professional,prompt he made it a very easy experience. More

by Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Soares
Aug 18, 2022 -

Audi Beaverton responded

Thank you for choosing Audi Service Portland to care for your vehicle! Our team of professionals are a;ways happy to help out when you need us.

August 14, 2022

The service was excellent and Maritza was outstanding, she was on top of things from start to finish and kept me informed every step of the way. More

by mrousseve
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Client
Aug 15, 2022 -

Audi Beaverton responded

Thank you for trusting Audi Beaverton with your vehicle! We believe that each service appointment should be transparent and efficient so that you and your Audi can get back on the road as soon as possible. Don't hesitate to reach out if you have any additional questions for Maritza!

August 14, 2022

Our service coordinator Maritza is excellent. The whole service team does a great job. They make the service process as easy as possible. More

by Tonyalan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maritza Silva
Aug 15, 2022 -

Audi Beaverton responded

Thank you for choosing Audi Beaverton to service your vehicle! Maritza and the team always appreciate positive feedback as it encourages them to keep providing amazing service to each of our clients. We appreciate your review!

August 12, 2022

Excellent service with knowledgeable employees who excelled at customer service. They worked passionately to make my experience the best. More

by gcbeckett
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romney Papesh
Aug 15, 2022 -

Audi Beaverton responded

Our team of Audi professionals is here for you! We always do our best to ensure that you are given the best and most accurate information about your parts and service. Please feel free to reach out if any additional questions arise!

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