1,338 Reviews of Audi Beaverton - Service Center
Overall the service was good, the issue with my vehicle was fixed and the Technician I worked with did a good job communicating. My bigger issue (and reason for low rating) is the amount of time it takes was fixed and the Technician I worked with did a good job communicating. My bigger issue (and reason for low rating) is the amount of time it takes to get service. It took 30 days just to get appointment to bring in my car; and then once I dropped off the vehicle it was another 5 -7 days just to diagnose issue with my car. I understand supply chain issues, and delays getting parts, but I do not understand the length of time just to have someone diagnose issue. Audi and Audi Dealers have done a horrible job to train/hire staff and considering Service is one of their key values (revenue streams), I am shocked how poorly the Audi dealers are staffing their service departments. More
Chris B. provided me an exceptional service experience. He listened to my needs, made sure it was all completed, and communicated with me throughout the proc provided me an exceptional service experience. He listened to my needs, made sure it was all completed, and communicated with me throughout the process. Upon completion he reviewed everything and patiently answered all my questions. He always provides and exceptional experience! More
Nicole Jarneski is absolutely fantastic. I've had one or two small issues with service in the past. Nicole addressed these issues immediately and I was completely satisfied. I've never encou I've had one or two small issues with service in the past. Nicole addressed these issues immediately and I was completely satisfied. I've never encountered a person who provided better customer service. Thank you, Nicole. More
Timely, professional, courteous! The electronic system of viewing, discussing, and deciding plans of action is very good! The electronic system of viewing, discussing, and deciding plans of action is very good! More
All personal very courteous, on time with my appointment for my Q5 recall. They called me when my car was done with the service, and washed my car. Excellent service! for my Q5 recall. They called me when my car was done with the service, and washed my car. Excellent service! More
Your Service Department is better than the BEST. I love my Audi and I want the very best service for her. Thank you! I love my Audi and I want the very best service for her. Thank you! More
Maritza was extremely professional, fast but thorough. I enjoyed watching the short informational video of my car. I wouldn’t hesitate to buy another Audi from this dealership!! I enjoyed watching the short informational video of my car. I wouldn’t hesitate to buy another Audi from this dealership!! More