1,338 Reviews of Audi Beaverton - Service Center
Excellent convertible repair The top on my 2008 TT would not go up. I took it in for repairs and all it needed was an adjustment. Now it works better than it has in years. Exc The top on my 2008 TT would not go up. I took it in for repairs and all it needed was an adjustment. Now it works better than it has in years. Excellent job, thanks so much. More
Excellent Service This dealer has always provided me with excellent service for the vehicles I have purchased from them. All the staff is extremely friendly and courte This dealer has always provided me with excellent service for the vehicles I have purchased from them. All the staff is extremely friendly and courteous, and they always have the car ready when promised. I highly recommend this dealer to anyone interested in an Audi. More
Timely, thorough, and complete. I was peased with the entire service. Your service man was polite and a pleasure to work with. I plan on coming back for future service. I was peased with the entire service. Your service man was polite and a pleasure to work with. I plan on coming back for future service. More
service Dustin help me, with my service , he was really helpful and gentile , he organize uber to take my home and get me when my car was ready . all the per Dustin help me, with my service , he was really helpful and gentile , he organize uber to take my home and get me when my car was ready . all the persone at the front when a left my car where really gentile and helpful , as soon I arrived someone was there to take care of my needing and let me know what to do . More
Great Customer Service What a pleasure to work with such a professional and courteous staff. Dustin was highly communicative, respectful and professional and the overall fa What a pleasure to work with such a professional and courteous staff. Dustin was highly communicative, respectful and professional and the overall facility is top notch. A great experience..! More
Worst service experiences I've ever had! I'm am not happy with my first service experience with Sunset Audi! I made my service appointment a month in advance and dropped my car off at 8am. I I'm am not happy with my first service experience with Sunset Audi! I made my service appointment a month in advance and dropped my car off at 8am. I called at 2pm to check on it since I still had not heard from them and was told my car would be done by 4pm at the latest. I got to the dealership at 4pm and my car was not completed until 5pm. When I explained my frustration with my basic service taking 9 hours to complete I was told "we were very busy today". When I explained that was why I had made an appointment well in advance and had dropped by car off so early, they said that were "working as quickly as they could". To top it off, my service writer, Brittany, acted annoyed that I was frustrated with a service that should take 3-4 hrs max had now taken 9 hrs. Trust me when I say save yourself the frustration and make the drive to Wilsonville Audi. More
Friendly and efficient service Received help within 2 days after a complete failure of the "black screen" that is needed for communication, climate control, radio and a host of oth Received help within 2 days after a complete failure of the "black screen" that is needed for communication, climate control, radio and a host of other functions. I was given a loaner car and in addition to completing the repair (a new 'brain" was needed) they also completed a service bulletin update that I was not yet aware of (received the bulletin in the mail two days later). Very efficient help which softened the blow of a problem on my new car with less than 10,000 miles on it. Thanks. More
Quick and frieendly 35k service A very fast and convenient service for my Audi Q5. Brittany and others were helpful throughout the process. Dropping the car-off and picking-up both t A very fast and convenient service for my Audi Q5. Brittany and others were helpful throughout the process. Dropping the car-off and picking-up both took considerably less time than I had envisaged. More
Nicole is stellar! Nicole is always helpful and takes the time to explain things to me thoroughly. She is knowledgeable, personable and I trust her counsel. She always Nicole is always helpful and takes the time to explain things to me thoroughly. She is knowledgeable, personable and I trust her counsel. She always accommodates my schedule. It's always a pleasure to work with someone who is so professional and customer-oriented! More
15K Service Chris was an amazing service rep. He was helpful, proactive and very personable. I would definitely recommend him next time I go for a service. Chris was an amazing service rep. He was helpful, proactive and very personable. I would definitely recommend him next time I go for a service. More