Audi Beaverton - Service Center

Great customer service I always truely enjoy my visits to Sunset Audi. Friendly and courteous staff, always great and reliable work. Comfortable waiting area with coffee and I always truely enjoy my visits to Sunset Audi. Friendly and courteous staff, always great and reliable work. Comfortable waiting area with coffee and goodies... More

Quick, effortless and accommodating. Very efficient in bringing car in for service with a loaner always available. They are always very accommodating to my schedule for dropping off loane Very efficient in bringing car in for service with a loaner always available. They are always very accommodating to my schedule for dropping off loaner and car pick up. Transactions are always quick and effortless every time. Plus, if I ever do have to wait for any reason, the waiting area is great. More

Great Service from Audi I took my Audi A4 in for its annual service at the Airport Way service location recently. It is always a hassle free experience the staff are very pro I took my Audi A4 in for its annual service at the Airport Way service location recently. It is always a hassle free experience the staff are very professional and efficient. More

Fixed faulty heater Experience was great. Larry was very helpful with fixing the problem and explaining it. He also arranged for a loaner car in a timely fashion. Thanks Experience was great. Larry was very helpful with fixing the problem and explaining it. He also arranged for a loaner car in a timely fashion. Thanks for your help. I just ordered another car and would recommend this dealership to anyone. More

Creaking along Second time in for the same problem. Grinding and creaking noise while going over bumps around all 4 tires. Somewhat improved but still present. No re Second time in for the same problem. Grinding and creaking noise while going over bumps around all 4 tires. Somewhat improved but still present. No resolution. Told it was chassis noise but repairs did not solve problem. I'm sure this is not the first A5 off the assembly line or do they all make noise? The loaner A6 and our other Audi which is a Q5 does not have this noise. Very annoying to creak like an old car. This car is too expensive to put up with this noise. More

Great service with a few minor oversights Originally took my S4 in for its 25k service. While it was in I had them look at a water leak I was having on my drivers floorboard, an issue I was Originally took my S4 in for its 25k service. While it was in I had them look at a water leak I was having on my drivers floorboard, an issue I was having with my door handle and an issue with the backup camera. They performed the 25k service, diagnosed the other issues and did some preventative maintenance for the leak. I brought it back a week later and they were able to fix the backup camera but still wanted me to do some diagnostics on the leak. Two trips later all of my issues were fixed. (It only took multiple trips because I was unable to leave my car for multiple days) Amy in particular was great, she listened and properly addressed all of my issues. Gave me periodic updates throughout the day and worked with me on getting the issues resolved. The service itself could have been better. A few times I had to go in and fix trim pieces that weren't placed in correctly. Specifically the covers for the trunk arms and the side of my center console. Getting the leak on my floorboard fixed took more visits than it should have, especially since I gave them the TSB number I thought was the issue on the second trip in. Aside from these few minor things Amy and Sunset have always been accommodating to my busy schedule and great to work with. More

Great Experience! Everyone was so kind. Nicole Jarneski was so helpful, and such a joy to be around.The parts department was also very helpful. Thanks to everyone! Everyone was so kind. Nicole Jarneski was so helpful, and such a joy to be around.The parts department was also very helpful. Thanks to everyone! More

Great Service as Always! I was helped right away and provided a loaner car while mine was being serviced. It was a quick efficient process which took about 10 minutes. Service I was helped right away and provided a loaner car while mine was being serviced. It was a quick efficient process which took about 10 minutes. Service was completed the same day and done correctly. Very pleased with the process. More

service experience love the service. Amy was very helpful and got me in and out quickly. Called when the service was done and I picked up a clean washed Audi S3. thanks love the service. Amy was very helpful and got me in and out quickly. Called when the service was done and I picked up a clean washed Audi S3. thanks More

Warranty Repair of my Audi Q5 I cannot say enough about the service level I received from Brittany and team. They are top-notch and had me well cared for. The interruption of my we I cannot say enough about the service level I received from Brittany and team. They are top-notch and had me well cared for. The interruption of my week was minimal, and the result is a perfectly operating vehicle. Thanks folks! BTW: I really appreciate the personal care with texts to keep me posted of the progress. Nice work Brittany. More