1,338 Reviews of Audi Beaverton - Service Center
Dropped in and fixed my flat! I had a low pressure signal from one of my tires. Since I was in the neighborhood, I dropped by Audi to have it checked. I got an immediate diagnosis I had a low pressure signal from one of my tires. Since I was in the neighborhood, I dropped by Audi to have it checked. I got an immediate diagnosis of a screw in the tire that required a replacement of the tire. They squeezed me in and got the job done. They even apologized for it taking so long! I mean, I'm the one who showed up without an appointment and THEY are doing the apologizing! More
Recall parts I received a recall letter for a part in my Q5, and when I called to schedule an appointment the staff was very friendly and got in pretty quick. I dr I received a recall letter for a part in my Q5, and when I called to schedule an appointment the staff was very friendly and got in pretty quick. I dropped my car off, got a loaner car and was on my way. It was a very smooth and quick transition. I love the fact they can text me and tell me my car was ready. I picked my car up and it was all fixed, vacuumed on the inside a d they even gavemy car a bath. Nothing bad to say, great customer service all around! More
Ideal Experience We scheduled a service appointment as our 35K maintenance service was due. We added on a few other items we needed to take care of in addition to a re We scheduled a service appointment as our 35K maintenance service was due. We added on a few other items we needed to take care of in addition to a recall item. Everything was fixed on time, actually a little ahead of schedule. We were informed of updates and consulted when questions surfaced. Its the kind of service experience you hope for, but are not always confident you will receive. More
Professionals at the front desk... True Service Their goal is the same as mine: Get my car in, discuss my needs, send me off in another awesome car for the day... It's simple, but so many other plac Their goal is the same as mine: Get my car in, discuss my needs, send me off in another awesome car for the day... It's simple, but so many other places fall short of this. More
Check in for engine oil leak I received great service from Corey Maslen. We had discussed the oil leak and set up an appointment. I checked in, dropped off my keys and Audi gave I received great service from Corey Maslen. We had discussed the oil leak and set up an appointment. I checked in, dropped off my keys and Audi gave me a ride to work. Corey communicated with me what the technician found out and we looked a various scenarios to address the issue when I returned to the dealership. The scenarios were clearly printed out with parts, labor and cost so it was an easy conversation that we had. I received my car back washed which is always a added bonus. I highly recommend Sunset / Beaverton Audi and Corey Maslen More
Annual Visit I actually look forward to having my vehicle serviced at Sunset Audi East. It's always a good experience. The staff is friendly, professional, and wel I actually look forward to having my vehicle serviced at Sunset Audi East. It's always a good experience. The staff is friendly, professional, and well informed. On my last visit, Sarah made me feel as if I was the only person having my vehicle serviced that day. The service department was busy but all of my concerns were addressed and my car came back to me in perfect condition. Thank you Sunset, Sarah and the rest of the team behind the scene! More
A3 First Service Brittany was great with check in and getting the loaner car set-up. Loaner car a huge plus and the flexibility Brittany provided in returning loaner Brittany was great with check in and getting the loaner car set-up. Loaner car a huge plus and the flexibility Brittany provided in returning loaner based on my schedule. All went great and my 5 year old loved the snacks in the lobby! More
Service We use the Airport Way location for all of our service and they are amazing. They get us in when we need service, take care of us as soon as possible We use the Airport Way location for all of our service and they are amazing. They get us in when we need service, take care of us as soon as possible when we walk thru the door and are exceptionally professional and friendly. The location is very clean and updated. I can't say enough about how much we appreciate this dealership for our service needs. More
Strive area is great, sales not so much. The East side service group is great! However, whenever I've dealt with the sales area in Beaverton, they have never made me feel welcome. As a resu The East side service group is great! However, whenever I've dealt with the sales area in Beaverton, they have never made me feel welcome. As a result, I go to Seattle/Bellevue to purchasr. More
Always professional I've brought my Audi to Sunset for years. My experience has always been great! The staff is friendly & efficient and the work is done on time as prom I've brought my Audi to Sunset for years. My experience has always been great! The staff is friendly & efficient and the work is done on time as promised. Suggestions for future service are timely and honest. As long as I own an Audi I'll be bringing it to Sunset. More