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1,338 Reviews of Audi Beaverton - Service Center
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July 25, 2017
Another great service I have been taking my Audi to this service department for over 15 years and have never had a bad experience. My last visit was typical of all these ye I have been taking my Audi to this service department for over 15 years and have never had a bad experience. My last visit was typical of all these years, that is fast,friendly and professional. More
by Nw spice
Employees Worked With
Sarah Sloan
July 24, 2017
Top Notch Service I've always received good treatment at this location. Brian Bement has done an exceptional job of working with my schedule, notifying me of any recal I've always received good treatment at this location. Brian Bement has done an exceptional job of working with my schedule, notifying me of any recall/warranty work and just making sure I'm comfortable while I'm waiting. This wasn't just on this occasion, this is every occasion. He knows and delivers Excellent Customer Service! Many Thanks Brian. More
by GLeffler1970
Employees Worked With
Brian Bement
July 23, 2017
Excellent Customer Service First time going to airport service center, took my car in for a recall, had another issue which was not related but Amy took care of it for me. Other First time going to airport service center, took my car in for a recall, had another issue which was not related but Amy took care of it for me. Other businesses could learn from them what true customer service looks like. More
by Deb
Employees Worked With
Amy Stoica
July 21, 2017
Always a seamless experience I absolutely love getting my new Audi service at the Airport Way service center. The customer service is always above and beyond, a nice car to borrow I absolutely love getting my new Audi service at the Airport Way service center. The customer service is always above and beyond, a nice car to borrow or and Uber to and from the shop and when I pick her up, she is always clean inside and out. It is true, you get what you pay for an Audi always makes me remember why I paid more for a luxury car, it comes with a luxury experience! More
by TinyPerfection
Employees Worked With
Dustin Close, Amy Stoica
July 21, 2017
Excellent, easy, on time Took car for annual service. There was a problem with the brake system. Audi took care of it for me and was done in the same day. They provide shuttl Took car for annual service. There was a problem with the brake system. Audi took care of it for me and was done in the same day. They provide shuttle service to pick you to/from work. Excellent customer service and management More
by victorsaudi
Employees Worked With
Worked with Brian in service. I don't see his name above
July 16, 2017
Awesome employees Being a female it's easy to feel taken advantage of in the car industry- from sales to service. I've not once felt taken advantage of by this dealersh Being a female it's easy to feel taken advantage of in the car industry- from sales to service. I've not once felt taken advantage of by this dealership. The employees are very customer-service oriented without being overly annoying. They're extremely accommodating, friendly, and quick. I've never trusted so easily. More
by Ashley L
Employees Worked With
Corey Maslen, Brittany Myers
July 12, 2017
DO NOT GET ANY SERVICE DONE HERE, esp if you're FEMALE The service department is a complete joke. I don't know if they thought they could screw me over so badly because I am a female or if their automotive The service department is a complete joke. I don't know if they thought they could screw me over so badly because I am a female or if their automotive technicians are just that incompetent. I have never received such horribly inaccurate diagnostics that they wanted to charge me thousands of dollars to repair. As a full-time college student I could barely cover the diagnostic bill let alone afford to have them make all of the so called needed repairs. Having a small amount of automotive knowledge I went to youtube to attempt some of the repairs myself. That's when I became very upset. I discovered that 2 of the 5 issues I wanted investigated were not accurately diagnosed. My rear seat-back latch they told me needed to be replaced (for over $200) was not even broken! It required a minor adjustment and tightening to the bolt onto which it latches and poof, works just like new. They completely lied about the leak from my windshield washing fluid reservoir stating the leak was along the line to my headlights. I took the whole bumper off my audi allroad, inspected the entire system to the headlights, and finally removed the reservoir to find that it was simply the main windshield pump that was leaking. A repair that costed $30, took 10 minutes and that didn't require the removal of the entire front bumper (4hrs of my Saturday I should have been studying). On top of all of this I was told I would not be charged for certain diagnostics as they forgot to investigate one of the issues on my list, this was not the case. I was still charged the $152 for the ONE hour of inaccurate diagnosis. The other 3 issues they technician couldn't figure out and wanted me to approve an additional 3 hours of diagnostic time at $152/hr to continue his investigation. I quickly declined, picked up my car, paid my ridiculous bill and sped away as fast as I could. DO NOT GET ANY SERVICE DONE HERE, especially if your are female! This place is a joke. Maybe they are trying to pay for that fancy new facility by ripping off their costumers??? More
by Sup25
Employees Worked With
Larry Laing
July 07, 2017
Prompt service. Air express shipment for needed part They were as efficient as anyone could hope for, very helpful both for the service part, and making us comfortable for the unexpected delay. Hospitali They were as efficient as anyone could hope for, very helpful both for the service part, and making us comfortable for the unexpected delay. Hospitality was not neglected, the loaner car immaculate. More
by NJT
July 06, 2017
Excellent Service My audi A3 needed an oil change and a minor recall of a pump and Brian was very friendly and helpful. Beaverton Audi is such a nice dealership and eve My audi A3 needed an oil change and a minor recall of a pump and Brian was very friendly and helpful. Beaverton Audi is such a nice dealership and every step was simple and painless. They arranged for an UBER to take me to work and upon discovering a leak in my coolant tank they got me an UBER back to work the next day AND brought me my car because I wasn't able to leave work for a pick-up. Above & beyond service! I would definitely recommend this dealership to anyone wanting an Audi. More
by a3
Employees Worked With
Brian Bement
July 06, 2017
Great Client Care and Competitive Prices Very professional and communicative staff. I felt like I was being taken care of. Plus, they have loaner cars, which I appreciate. Would recommend the Very professional and communicative staff. I felt like I was being taken care of. Plus, they have loaner cars, which I appreciate. Would recommend their service. More
by John Boatner
Employees Worked With
Sarah Sloan, Amy Stoica
