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389 Reviews of Audi Atlanta - Service Center
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May 31, 2016
Excelent!!!! Steve is why I will always be an Audi owner!! His guinine concern and friendliness is un matched. He has always worked or service all of my cars.. I m Steve is why I will always be an Audi owner!! His guinine concern and friendliness is un matched. He has always worked or service all of my cars.. I made sure I followed him from his old location.. I TRUST him and his advice on my cars.. Audi should and I hope thy are very happy with him and all he brings to the company.. Thank you Steve and Audi.. More
by Thebean14
Employees Worked With
May 27, 2016
An Outstanding Experience, As Always I recently dropped off my Audi Q7 for regularly scheduled maintenance. I understand that my service advisor, Dave Campbell, is relatively new to the I recently dropped off my Audi Q7 for regularly scheduled maintenance. I understand that my service advisor, Dave Campbell, is relatively new to the company, but what an outstanding ambassador he is for Audi Atlanta. Dave is attentive to all the details, courteous, and extremely professional. He's also very responsive to inquiries, and he did an exceptional job of keeping my updated by telephone as to the status of my vehicle. More
by Kevin A
Employees Worked With
Dave Campbell
May 17, 2016
Leadership let down. It is always unfortunate to write things like this but be aware that ultimately like most big companies the day to day team members are probably great It is always unfortunate to write things like this but be aware that ultimately like most big companies the day to day team members are probably great....but the leadership doesnt take responsibility for their product and they wont stand up and do the right thing because they don't want to jeopardize their Sr role. Stacey Hodges their VP let the company down today by explaning to me that "we cant help you with this issue because we operate on 20% margins in the service area." wow... that response as I just walked out of a $10 million dollar new service facility. Great day to day people but the leadership hides behind "margins" and "we don't know the service history, we don't know if you were original owner, etc, etc." They couldn't even take enough time to figure out if I was the original owner. This is probably very rare but fyi if your issue reaches the leadership. More
by jolyeagle
Employees Worked With
May 16, 2016
Best Service in Town for Audi Best Customer Service Dealer! Look for Steve Stewart - Service Consultant if you have any problem with your car He will walk and guide you and be ho Best Customer Service Dealer! Look for Steve Stewart - Service Consultant if you have any problem with your car He will walk and guide you and be honest about it! More
by justin oh
Employees Worked With
April 26, 2016
Steve was Amazing!!! Steve is the bomb!! Steven was amazing!! I work a very difficult schedule and he was willing to come in early to accommodate me :) Need more like him Steve is the bomb!! Steven was amazing!! I work a very difficult schedule and he was willing to come in early to accommodate me :) Need more like him More
by MrsCurtis
Employees Worked With
April 26, 2016
Steve Stewart is the best! Steve is the best! Great customer service and I was in and out with no issues. I would highly recommend going to see him for your next service. Steve is the best! Great customer service and I was in and out with no issues. I would highly recommend going to see him for your next service. More
by liz5577
Employees Worked With
April 18, 2016
Mr Stewart is Superb Audi Atlanta is the model of great customer service in a dealership. Mr Stewart is an example of this. Mr. Stewart went beyond the call of duty to a Audi Atlanta is the model of great customer service in a dealership. Mr Stewart is an example of this. Mr. Stewart went beyond the call of duty to assist with my car's situation with Audi America. The facility is state of the art. The work was efficient and thorough as usual. Mr Stewart remains courteous and professional. Jim Ellis Audi continues to provide excellent service. I truly appreciate the knowledge and customer service offered by Mr Stewart. My pick up process was very quick and Steve kept me informed of everything. More
by Ade Soudan
April 04, 2016
Treated like royalty The consultant Steve spoke to me about my service, answered questions, and explained to me what the service included and why. The facility is alway The consultant Steve spoke to me about my service, answered questions, and explained to me what the service included and why. The facility is always very clean. There is always bottled water and coffee plus an excellent café with great food. The waiting area was comfortable and I was able to work on my Blackberry. I called to make the appointment and I was able to get the day and time that worked for me. When I arrived, I was greeted immediately, signed in, and they took the car back for service. It was wonderful. I still cannot believe that I was at a dealership. It was too nice and so pleasant. My vehicle is very happy and so am I. Everything was done was very nice. They made sure that my time was respected and that I received communications pertaining to my service. So there was really no waiting for someone to greet me, or no waiting for someone to go over the paperwork, and no waiting when it was time to pick up the vehicle. Once again, very nice. I was told how much time it was going to take for the service from the beginning. I was happy that it took less time. I was glad they washed the vehicle because I just returned from a trip and the car was dirty. So the car looked great after the courtesy wash. A marvelous experience. More
by Rita_mcd8
Employees Worked With
March 30, 2016
Chris Lee is the Best! Always anticipating needs and the go to for any issue we may have with our Audi (which are very few indeed). Great to have such a resource that you ca Always anticipating needs and the go to for any issue we may have with our Audi (which are very few indeed). Great to have such a resource that you can TRUST. More
by arthur fountain
Employees Worked With
March 22, 2016
It's why I'm a repeat Audi buyer. Over the years, the incredible ease of working with Chris Lee in the service department has made me a multi-time Audi buyer. Even recent recalls on bo Over the years, the incredible ease of working with Chris Lee in the service department has made me a multi-time Audi buyer. Even recent recalls on both our A7 and Q5 were handled seamlessly, which turns a potential negative experience into a positive one. More
by Canuck in the South
Employees Worked With
