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Audi Atlanta - Service Center

Atlanta, GA

4.8
389 Reviews

389 Reviews of Audi Atlanta - Service Center

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August 24, 2018

Service for A-8 Chris always gives me dedicated attention and leaves me with the feeling that my car is the most important one he is dealing with that day. More

by LBHOOKS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Audi Atlanta responded

We love to hear about great experiences! Thank you for choosing Audi Atlanta!

August 24, 2018

Excellent service experience My car only had 57 K miles when a huge engine problem appeared; the head of one of the cylinders had to be replaced, among other things. I was 7 K mil More

by NIKOVEQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Duberry
Sep 04, 2018 -

Audi Atlanta responded

Thanks, Nikoveq! We appreciate your continued business with us, and we're looking forward to your next visit! At Audi Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

August 24, 2018

Service and 2 flat tires Matt was really nice and super helpful. He was patient and understating of the frustration of having two tires blow out in the way to get my car servi More

by TEHILA.CROWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hunter
Sep 04, 2018 -

Audi Atlanta responded

We apologize about the inconvenience your flat tires may have caused but are happy to hear Matt Hunter and Audi Atlanta could help fix your Audi!

August 24, 2018

oil change / coolant Chris was awesome. I have been a customer of Chris's for 20 years and he continues to always provide excellent and courteous customer service. More

by ELIZABETH29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Audi Atlanta responded

We thank you for over 20 years of business! Thank you for your brand loyalty!

August 24, 2018

Excellent work I love my service advisor Matthew Hunter, I enjoyed working with him. GREAT LISTENER, GREAT COMUNICATOR. Can not to introduce him to my friends. Than More

by FRANTZ03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Galvez, Matthew Hunter
Sep 04, 2018 -

Audi Atlanta responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business!

August 24, 2018

Quick and easy Chris and his team at Audi Atlanta were very quick to schedule me this week last minute. I was offered an Uber or Lyft at their expense. I arrived in More

by mkiss2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Audi Atlanta responded

Your comments keep us motivated and working hard for all our guests! Thanks again for your business!

August 24, 2018

Battery issue Great experience at Audi as always. Ryan was organized, pleasant and answered all my questions. Everyone went out of their way to say hello and make s More

by KAREN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Elias was a pleasure to work with.
Sep 04, 2018 -

Audi Atlanta responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Karen! Please let us know if there is ever anything else we can do for you! Safe travels!

August 24, 2018

55k Service and new brakes The service is why I'm on my 5th Jim Ellis Audi-to-date. Their service has to be the best in the industry, hands down. More

by MBC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service manager (not sure of name) *****, Matthew Hunter
Sep 03, 2018 -

Audi Atlanta responded

We appreciate your dedication and loyalty to the brand! Thank you for reviewing Audi Atlanta!

August 24, 2018

Great Service was done as promised. Rental car provided. Matthew Hunter is a great service consultant, very attentive and concerned if you have a problem t More

by MGURLAVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hunter
Sep 03, 2018 -

Audi Atlanta responded

Matthew Hunter and the rest of our Audi Atlanta team is dedicated to providing the best service for our clients! Thank you for sharing your review!

August 24, 2018

A pleasant stay I came in for the MIL indicator light and an ad-blue light. I knew something was amiss since the car is so new. It turns out it was a bad sensor. More

by SELENE.MCCARTHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 03, 2018 -

Audi Atlanta responded

We are sorry about the length of your visit but more than happy to hear about the steps Kyle B. had taken to make your visit more accomodating. We appreciate the amazing review!

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