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Audi Atlanta - Service Center

Atlanta, GA

4.8
389 Reviews

389 Reviews of Audi Atlanta - Service Center

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August 28, 2018

25,000 service Great service rep. Kept me informed. Great advice on issues. Promised a lot and delivered more. What more can I say. It was a great experience. D More

by BILLSIMMONS47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maddux
Sep 03, 2018 -

Audi Atlanta responded

Thank you for choosing Audi Atlanta and David Maddox to service your Audi!

August 27, 2018

Good quality service I’ve been bring my car there for four years and I am always satisfied with the work that has been done on my car and the customer service that I recei More

by REYNALDOSABLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hunter
Sep 04, 2018 -

Audi Atlanta responded

Thank you for your continued business! We appreciate the feedback and review!

August 27, 2018

Service experience Service team is friendly and efficient getting you on your way with loaner but the length of time it took to service the vehicle was excessive. More

by PFDIVITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hunter
Sep 04, 2018 -

Audi Atlanta responded

Thank you for reviewing Audi Atlanta's Service Department!

August 27, 2018

Excellent, as usual Chris Lee has been my service adviser for the 14 years I have owned my 2004 Audi All-road. He's been terrific, and I consider him a friend. More

by CHARLES_WINGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Audi Atlanta responded

Wow! We are more than humbled to be your first choice for Audi Service for the last 14 years! Thank you for the continued business, Charles!

August 27, 2018

Jim Ellis delivers the best After conducting an oil consumption test, the Jim Ellis service department consulted with Audi and determined that extensive work needed to be done on More

by JOHNWHITEATLANTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Elias
Sep 04, 2018 -

Audi Atlanta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Audi Atlanta as your first choice for service!

August 27, 2018

Joey Davis is the best! Joey Davis is hands down the best service advisor I have ever had. He always takes care of me and makes sure to effectively communicate where we are More

by ZT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Davis
Sep 04, 2018 -

Audi Atlanta responded

Joey Davis and Audi Atlanta appreciates your review and business!

August 26, 2018

First service on Audi q5 I brought my Audi Q5 in for its first service and to check out a mechanical noise. My service advisor, David Maddox, was very friendly, thorough and e More

by ROSENBERG.TOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maddox
Sep 03, 2018 -

Audi Atlanta responded

Thank you for servicing both of your Audis with us! We appreciate your time and feedback!

August 25, 2018

Great Service It was the first service since I had purchased the Q7. My expectations were totally met. Friendly, knowledgeable service rep. I waited for the car. Fr More

by guess678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Campbell
Sep 04, 2018 -

Audi Atlanta responded

Thank you for your continued business after your purchase! We will always take care of you and your Q7!

August 25, 2018

Regular service For second time I brought my car in for regular schedule service and everything was fine with the car before the service- within a week of having the More

by TONIDGLOVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Kimbrough
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Audi Atlanta responded

We sincerely apologize that you experienced an issue with your vehicle after servicing with us. This is typical of any vehicle with more than 100k miles. Our recommendation to trade you out of it was simply based on the potential for continued repairs and maintenance outside of factory warranty. We regret that you feel we would purposely do something to our client’s vehicles. If you would like to discuss further, please feel free to contact me directly at tracied@jimellis.com Sincerely, Tracie Maloney, VP

August 25, 2018

They get a ten in everything My service was on time and quick ! They get the job done I will refer anybody to go get service ! Keep up the good work More

by GESKIGONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gerbick
Sep 03, 2018 -

Audi Atlanta responded

Thank you for the kind words and feedback!

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