389 Reviews of Audi Atlanta - Service Center
25,000 service Great service rep. Kept me informed. Great advice on issues. Promised a lot and delivered more. What more can I say. It was a great experience. D Great service rep. Kept me informed. Great advice on issues. Promised a lot and delivered more. What more can I say. It was a great experience. David was super. More
Good quality service I’ve been bring my car there for four years and I am always satisfied with the work that has been done on my car and the customer service that I recei I’ve been bring my car there for four years and I am always satisfied with the work that has been done on my car and the customer service that I receive from the staff as well. More
Service experience Service team is friendly and efficient getting you on your way with loaner but the length of time it took to service the vehicle was excessive. Service team is friendly and efficient getting you on your way with loaner but the length of time it took to service the vehicle was excessive. More
Excellent, as usual Chris Lee has been my service adviser for the 14 years I have owned my 2004 Audi All-road. He's been terrific, and I consider him a friend. Chris Lee has been my service adviser for the 14 years I have owned my 2004 Audi All-road. He's been terrific, and I consider him a friend. More
Jim Ellis delivers the best After conducting an oil consumption test, the Jim Ellis service department consulted with Audi and determined that extensive work needed to be done on After conducting an oil consumption test, the Jim Ellis service department consulted with Audi and determined that extensive work needed to be done on my 2011 A4 Quattro that included replacing the pistons and associated hardware. While doing the work they also replaced the timing belt, all done at no cost to me. I was provided a loaner car for the time it took to complete the work and the car was returned to me in tip top condition, as usual, washed and cleaned to boot. More
Joey Davis is the best! Joey Davis is hands down the best service advisor I have ever had. He always takes care of me and makes sure to effectively communicate where we are Joey Davis is hands down the best service advisor I have ever had. He always takes care of me and makes sure to effectively communicate where we are at in the process at all times. Joey always ensures to be cognizant and considerate of his customers time and because of these factors I always leave Audi of Atlanta more than satisfied. More
First service on Audi q5 I brought my Audi Q5 in for its first service and to check out a mechanical noise. My service advisor, David Maddox, was very friendly, thorough and e I brought my Audi Q5 in for its first service and to check out a mechanical noise. My service advisor, David Maddox, was very friendly, thorough and efficient. He had a service manager come right over to test drive the vehicle to address the mechanical noise and arranged for a new Q5 loaner so I could run my errands and work while they performed the needed services. This is a top notch service shop with great people looking after you. This my second car that has been maintained by Audi Atlanta and this service team. I am grateful for their dedication, expertise and efficiency. PS. I appreciated the opportunity to set an appointment online and that a appointment manager called me to confirm the appointment, the work to be done and that they would have a loaner for me. More
Great Service It was the first service since I had purchased the Q7. My expectations were totally met. Friendly, knowledgeable service rep. I waited for the car. Fr It was the first service since I had purchased the Q7. My expectations were totally met. Friendly, knowledgeable service rep. I waited for the car. Friendly staff in the restaurant. Great experience all around. More
Regular service For second time I brought my car in for regular schedule service and everything was fine with the car before the service- within a week of having the For second time I brought my car in for regular schedule service and everything was fine with the car before the service- within a week of having the car back something major fails and I have to bring it back and pay thousands of dollars for repair. I do not trust this group. The repair rep tried to tell me that they would gladly get me into a new Audi since my car was old and these repair were going to continue to occur. Shady practice with this dealership. More
They get a ten in everything My service was on time and quick ! They get the job done I will refer anybody to go get service ! Keep up the good work My service was on time and quick ! They get the job done I will refer anybody to go get service ! Keep up the good work More