Audi Atlanta - Service Center

Outstanding Service The Quattro lounge is one of a kind. I never felt the2 hour wait. I was able to stay productive and get a lot of work done. The Quattro lounge is one of a kind. I never felt the2 hour wait. I was able to stay productive and get a lot of work done. More

I’m never disappointed Jim Ellis Audi Service Center is the absolute Gold Standard in customer service. From the moment you pull your vehicle into the service bay you feel Jim Ellis Audi Service Center is the absolute Gold Standard in customer service. From the moment you pull your vehicle into the service bay you feel completely vindicated for having purchased your vehicle from Jim Ellis. Every SINGLE staff member you encounter greets you courteously and is extremely professional, knowledgeable and responsive. All of your questions are answered; your creature comforts are attended to while your vehicle is being serviced, and most importantly your vehicle serviced professionally and returned to you in darn near factory condition. I’ve been buying cars for more than forty (40) years ... I will never buy from another dealership than Jim Ellis More

First visit This was the first time I visited Audi Atlanta. Very friendly, knowledgeable service consultants and most of all...honest! I drove 30 miles away from This was the first time I visited Audi Atlanta. Very friendly, knowledgeable service consultants and most of all...honest! I drove 30 miles away from my home to have my car serviced. I will drive it every time I need service. Well worth the drive and my time, More

On time, professional, pleasant, gorgeous dealer Greg Savitt was a big help in assisting me with polishing my skills concerning the MMI and Electronics in my new RS3. Very few dealers take the time Greg Savitt was a big help in assisting me with polishing my skills concerning the MMI and Electronics in my new RS3. Very few dealers take the time to follow through with a "second delivery". I would recommend Audi Atlanta to anyone I meet as I am very involved in motorsports and high performance driving groups. More

Awesome service I am very impressed with that way the people Audi make you feel when you come in at dealership all the people friendly and the people that work in cus I am very impressed with that way the people Audi make you feel when you come in at dealership all the people friendly and the people that work in customer service they are awesome I'm very satisfied with the way they fix my vehicle then on top of that they clean my vehicle for me for free hope to see y'all guys real soon when it comes to having my car serviced again this is the best Audi dealership More

Great. Matt Hunter makes the service experience a pleasure. He is very helpful and responsive. I would recommend him and Audi to anyone who needs a car or se Matt Hunter makes the service experience a pleasure. He is very helpful and responsive. I would recommend him and Audi to anyone who needs a car or service. More

Excellent service as always Chris was my advisor and as always he was great. My routine service was fast and informative. I have been pleased with the consistence and professio Chris was my advisor and as always he was great. My routine service was fast and informative. I have been pleased with the consistence and professionalism for around 10 years now. More

Service visit August 2018 Dave was my service adviser and was great as usual. Very responsive, informative, and communicated in a timely manner all along the way. Great serv Dave was my service adviser and was great as usual. Very responsive, informative, and communicated in a timely manner all along the way. Great service. More

great service.. quick and washed my car! Great service, quick.. and informative. Car wash too! I would highly recommend working with David and will use him again. thanks for great experien Great service, quick.. and informative. Car wash too! I would highly recommend working with David and will use him again. thanks for great experience. Best, JJ More

Very poor customer service. Given a choice I would not use this dealer for service. Unfortunately, my last service was a recall and I had not other choice but to use them. T Given a choice I would not use this dealer for service. Unfortunately, my last service was a recall and I had not other choice but to use them. They told me the service would take about 3 hours. I dropped the car off at 6:30am, and at 1:30 pm they had not even looked at the car. Finally I got a call at about 5:30pm saying the car was ready. More