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Audi Atlanta - Service Center

Atlanta, GA

4.8
389 Reviews

389 Reviews of Audi Atlanta - Service Center

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September 06, 2018

20,000 mile service Kept me in loop on progress and clearly explained additional maintenance required and related pricing. Checked in several times to make sure I was com More

by jmyarbroughjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Elias
Sep 07, 2018 -

Audi Atlanta responded

We are happy to hear about your amazing experience! Thanks for sharing!

September 05, 2018

Friendly and efficient service Had a tail light replaced while I waited. It took just 25 minutes and was done. That was really a pleasure. Will be back for services etc. More

by bmezprint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 07, 2018 -

Audi Atlanta responded

We look forward to seeing you again in the near future!

September 05, 2018

Good customer svc. Svc was quick. Nice waiting setting + coffee. Chris was responsive and helpful. We are hoping that the car will alert us for the next svc. More

by Rim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Audi Atlanta responded

We appreciate your kind words and review, Rim!

September 04, 2018

Quick, easy, friendly I was totally satisfied. I was going out of town the next day and you guys were able to take me the same day. That was greatly appreciated. More

by debbielinton1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Duberry
Sep 06, 2018 -

Audi Atlanta responded

Thank you for sharing your experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

September 04, 2018

The facility is excellent and the staff is very helpful. The facility is very modern with family friendly waiting area for service. We took a car in for service and were very impressed with the drop ff area More

by RONVANB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 06, 2018 -

Audi Atlanta responded

We are happy to hear about your amazing visit with Audi Atlanta!

September 04, 2018

Good Service The quality of the work was good but the communication was not sufficient. I had to call up and check on the status. Also the delivery was not on time More

by Karthik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Elias
Sep 06, 2018 -

Audi Atlanta responded

We apologize about the lack of communication, Karthik. Most of our clients utilize the text updates feature to receive continuous updates while your Audi is with us. Please let us know if there is anything we can do in the future. We appreciate the feedback!

September 04, 2018

timely, thorough and easy with Lyft. When I arrived, I arrived earlier than my stated dropoff time. The reason that I came in early was that I had a change in travel plans and I wanted t More

by jhanna3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
why would we be required to put in 10 people when i only dealt with two and i cannot recall their names?
Sep 06, 2018 -

Audi Atlanta responded

Thank you for choosing Audi Atlanta to service your Audi!

September 03, 2018

Problem still exists I brought my car for a noise that’s been going on since I had it. It squeaks likes it’s an older car and they can’t seem to find it. And it’s still go More

by TRAVONDAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Ryan
Dec 11, 2018 -

Audi Atlanta responded

We apologize about the continued noise, If you have a moment, I would appreciate the opportunity to discuss your experience. Please email me at tracied@jimellis.com. Respectfully, Tracie Maloney, VP

September 03, 2018

Couldn't find my car. Replaced windshield wipers didnt work! Couldn't find my car on the lot so had to wait around for 20 minutes. Replaced windshield wipers that were very expensive and didn't work! More

by DSCHROEDER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Dec 20, 2018 -

Audi Atlanta responded

Mr. Schroeder, I regret to read about your recent service visit. I have reached out to you via email but have not heard back. I would like to see if I can help. I appreciate an opportunity to discuss this with you. Please contact me at tracied@jimellis.com at your convenience. Sincerely, Tracie Maloney, VP.

September 03, 2018

Excellent service with peace of mind Excellent service, peace of mind. Great price. Quick in & out. Starting from buying the car to first service done so far, this dealership has far exce More

by sejalmitesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Johnson
Sep 06, 2018 -

Audi Atlanta responded

Thank you for choosing Audi Atlanta and Allan Johnson for your new car purchase!

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