389 Reviews of Audi Atlanta - Service Center
Great service Kyle provided great service when I took my Q7 in for its 45 000-mile service. He fully explained what they would do, they they did what they said they Kyle provided great service when I took my Q7 in for its 45 000-mile service. He fully explained what they would do, they they did what they said they would. More
25,000mile checkup completed on time with no issues. Perfec When I arrived my service consultant was at the door to greet me. Initial paperwork was prepared in advance. All else went perfectly and on time. When I arrived my service consultant was at the door to greet me. Initial paperwork was prepared in advance. All else went perfectly and on time. More
Always consistent profesionalism and results This is by far the best service center in Atlanta. I have tried others but no one comes close in service and relationships. This service department is This is by far the best service center in Atlanta. I have tried others but no one comes close in service and relationships. This service department is focused on not just quality part but also customer experience. They offered to pay for UBER to my house and back instead of waiting for my car. I would not go anywhere else. More
Awesome Service! The whole dealership is consistently focused on delivering an exceptional customer experience, and this service appointment was no different. Check-in The whole dealership is consistently focused on delivering an exceptional customer experience, and this service appointment was no different. Check-in was super-efficient; Chris Lee was friendly and knowledgeable as usual... as was everyone else I crossed paths with that morning. Due to my schedule, I could not pick-up my car until the next day, but I didn't wait longer than 3 mins for my car when I came back. Audi Atlanta has to be the best dealership there is.. Audi or otherwise. More
30K Service The 30K service appointment for our Q7 was another satisfying experience at Audi Atlanta. There were no surprises, and my service advisor David Maddo The 30K service appointment for our Q7 was another satisfying experience at Audi Atlanta. There were no surprises, and my service advisor David Maddox was great with keeping me informed of progress and arranging transportation to and from my work. More
Great experience My experience, as always, was very positive. Fast and efficient and very good communication! My car was ready not only on time, but ahead of schedule, My experience, as always, was very positive. Fast and efficient and very good communication! My car was ready not only on time, but ahead of schedule, so I got a few hours back in my day! More
Replacement of break fluids wasn't necessary 95k maintenance service. Chris suggest to flush break fluid, recommendation is to replace every two years. He missed seeing that it was flushed last y 95k maintenance service. Chris suggest to flush break fluid, recommendation is to replace every two years. He missed seeing that it was flushed last year, he missed seeing in my car history. Next day, we found out that break fluid was flushed unnecessarily. Chris responded to my query that he will credit me on my next visit. Other than this mishap, overall experience is good. Chris is a nice guy, things happen. More
Awesome team of people! Love Matt Hunter! I alway enjoy the whole team of people in the service department! From the time you want through the door from the time you walk out Love Matt Hunter! I alway enjoy the whole team of people in the service department! From the time you want through the door from the time you walk out! A god feeling! More
Service Always exceptions I've been taking my Audi's to this dealership since I bought my first one in 2001. (I'm now on my second one.) During this time I've been dealing al I've been taking my Audi's to this dealership since I bought my first one in 2001. (I'm now on my second one.) During this time I've been dealing almost exclusively with Chris Lee in Service. He's always great to deal with, sets expectations, and delivers on those expectations. Can't ask for more than that!! :) More
Great Service! Customer service is always 5 star! I would recommend them to anyone, anytime. Davian Quinn is probably one of the best sales persons in the country. Customer service is always 5 star! I would recommend them to anyone, anytime. Davian Quinn is probably one of the best sales persons in the country. While I waited for my service to complete he showed me the latest Audi has to offer with no pressure to purchase. More