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Audi Arrowhead - Service Center

Peoria, AZ

4.6
280 Reviews

280 Reviews of Audi Arrowhead - Service Center

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May 15, 2023

The dealership and service manager provided excellent service and follow up We are happy with the car except the Audi navigation system Jim Schlatter More

by Jimschlatter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
May 17, 2023 -

Audi Arrowhead responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

My service advisor was Guy Hernandez. He was very responsive to my situation and took care of me. Thank you Guy!!! More

by sleek111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Hernandez
May 17, 2023 -

Audi Arrowhead responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Arrowhead! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

I love going to Audi peoria. . My service rep David is so nice and considerate with all my needs. He is very professional and takes pride in what he does. I have recommended all More

by Maria Vargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 16, 2023 -

Audi Arrowhead responded

Hi Maria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 03, 2023

Audi arrowhead did a great job taking care of the recall and everyone was very professional. More

by 7plagues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Hernandez
May 07, 2023 -

Audi Arrowhead responded

Hello, thank you for taking the time to share your feedback with us. Thank you, and have a fantastic day!

May 01, 2023

Service is good but 1600$ for service B on Audi A4? I believe this is not acceptable. More

by Ammar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I believe David.
May 05, 2023 -

Audi Arrowhead responded

Hi Ammar, thank you for taking the time to leave us feedback. We would like to have a better understanding about your experience. Please reach out to us at (602) 399-7002 at your earliest convenience and we will do our best to resolve this with you.

May 01, 2023

Audi Arrowhead service is great and professional. David is my service guy. He is a kind gentleman. More

by Rui Zhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David at Audi Peoria Arizona
May 05, 2023 -

Audi Arrowhead responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2023

Nice facility. Would recommend it to Audi owners. Service schedule not flexible. 12 months or 12000 miles. My car has 3000 miles on it but still they required expen More

by grhibbard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
May 01, 2023 -

Audi Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 25, 2023

Great customer service. Timely and efficient. Would recommend for a dealership with confidence. Appreciate all you did! More

by Mkkendall2345
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GUY
Apr 28, 2023 -

Audi Arrowhead responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Audi Arrowhead and we hope to be of service again in the future.

April 21, 2023

I forget the service person who assisted me but he is a kind gentleman from New Orleans, just as the last time I brought my 2019 Audi q7 to Audi Peoria/Arrowhead the service was amazing. I really appreciat More

by Jcfox719
Recommend Dealer
Yes
Employees Worked With
Gentlemen from
Apr 27, 2023 -

Audi Arrowhead responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

April 20, 2023

David was terrific! When it looked like the service might tight longer than expected, David offered me a Dealer Vehicle so that I would not miss my son's track meet. Wow More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Apr 27, 2023 -

Audi Arrowhead responded

Hi Ted, we're happy you found our staff to be so supportive during your experience here at Audi Arrowhead. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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