Audi Arrowhead - Service Center

The dealer was extremely backed up with vehicles when I arrived to drop my car off for service. The staff was courteous and professional and got all of us waiting attended to quickly. arrived to drop my car off for service. The staff was courteous and professional and got all of us waiting attended to quickly. More

Excellent Service in the Service Department from Guy. He was very attentive and always quick to return my phone calls. He is very knowledgeable and he went above and beyond to help us immediately, instea He was very attentive and always quick to return my phone calls. He is very knowledgeable and he went above and beyond to help us immediately, instead of pushing us off until a weekday, as some other dealerships have done. I will definitely recommend my friends and neighbors to go see Guy at Audi Arrowhead. More

Knowledge about the Audi mechanical and technology by the Service advisor was very useful. Unfortunately, while waiting for a specific mileage service, the Service Advisor reccommended a tire rotation. I pur Service advisor was very useful. Unfortunately, while waiting for a specific mileage service, the Service Advisor reccommended a tire rotation. I purchase my tires through a very well known Arizona Company, Discount Tires, which I visited just 1 day prior to Service for a possible road hazard. They said that a Rotation would NOT be needed for another 3000 miles. Causes doubt with Audi Technician evaluation and another client was also told a rotation was necessary. I had the wheel alignment done at this dealership just after I got my new tires. Was my alignment done by this Audi technician??? Also was advised to have spark plugs replaced at milage service but just had them replaced within 18000 miles at another Audi dealer!? More

I worked with the service department and my expectations were exceeded. The work was done as promised and the car returned cleaner than when left. I worked with Alan ad David and they were both personable were exceeded. The work was done as promised and the car returned cleaner than when left. I worked with Alan ad David and they were both personable and professional. More

Excellent service - worked with service and sales departments on this visit. Selling my 2009 Q5 back to Audi Arrowhead. Everyone involved were very professional. It was a very good experience The sal departments on this visit. Selling my 2009 Q5 back to Audi Arrowhead. Everyone involved were very professional. It was a very good experience The sales manager and Dane S. were very professional and made the process very simple. Thanks for the good experince in working with Audi Arrowhead. More

Very personalized and approachable service. They made sure I understood what my car needed and what was coming on the next service appointments. They made sure I understood what my car needed and what was coming on the next service appointments. More

Delivered as promised. Service performed to satisfaction. Will continue to use them for service needs. Service performed to satisfaction. Will continue to use them for service needs. More

The dealership and service manager provided excellent service and follow up We are happy with the car except the Audi navigation system Jim Schlatter service and follow up We are happy with the car except the Audi navigation system Jim Schlatter More

My service advisor was Guy Hernandez. He was very responsive to my situation and took care of me. Thank you Guy!!! He was very responsive to my situation and took care of me. Thank you Guy!!! More

I love going to Audi peoria. . My service rep David is so nice and considerate with all my needs. He is very professional and takes pride in what he does. I have recommended all . My service rep David is so nice and considerate with all my needs. He is very professional and takes pride in what he does. I have recommended all my friends and family to go buy a car from there, because the service is Awesome.❤️ More