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Audi Arrowhead - Service Center

Peoria, AZ

4.6
273 Reviews

273 Reviews of Audi Arrowhead - Service Center

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May 26, 2023

Excellent service - worked with service and sales departments on this visit. Selling my 2009 Q5 back to Audi Arrowhead. Everyone involved were very professional. It was a very good experience The sal More

by gnelson2268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane S, Sales Manager
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May 30, 2023 -

Audi Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 24, 2023

Very personalized and approachable service. They made sure I understood what my car needed and what was coming on the next service appointments. More

by Hecmar84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Todd
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May 29, 2023 -

Audi Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 22, 2023

Delivered as promised. Service performed to satisfaction. Will continue to use them for service needs. More

by Latabletop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Sasslin
Report | Print
May 25, 2023 -

Audi Arrowhead responded

We appreciate you taking the time to leave us a response. Thank you, and have a fantastic day!

May 15, 2023

The dealership and service manager provided excellent service and follow up We are happy with the car except the Audi navigation system Jim Schlatter More

by Jimschlatter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
May 17, 2023 -

Audi Arrowhead responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

My service advisor was Guy Hernandez. He was very responsive to my situation and took care of me. Thank you Guy!!! More

by sleek111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Hernandez
Report | Print
May 17, 2023 -

Audi Arrowhead responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Arrowhead! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

I love going to Audi peoria. . My service rep David is so nice and considerate with all my needs. He is very professional and takes pride in what he does. I have recommended all More

by Maria Vargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
May 16, 2023 -

Audi Arrowhead responded

Hi Maria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 03, 2023

Audi arrowhead did a great job taking care of the recall and everyone was very professional. More

by 7plagues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Hernandez
Report | Print
May 07, 2023 -

Audi Arrowhead responded

Hello, thank you for taking the time to share your feedback with us. Thank you, and have a fantastic day!

May 01, 2023

Service is good but 1600$ for service B on Audi A4? I believe this is not acceptable. More

by Ammar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I believe David.
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May 05, 2023 -

Audi Arrowhead responded

Hi Ammar, thank you for taking the time to leave us feedback. We would like to have a better understanding about your experience. Please reach out to us at (602) 399-7002 at your earliest convenience and we will do our best to resolve this with you.

May 01, 2023

Audi Arrowhead service is great and professional. David is my service guy. He is a kind gentleman. More

by Rui Zhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David at Audi Peoria Arizona
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May 05, 2023 -

Audi Arrowhead responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2023

Nice facility. Would recommend it to Audi owners. Service schedule not flexible. 12 months or 12000 miles. My car has 3000 miles on it but still they required expen More

by grhibbard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
May 01, 2023 -

Audi Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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