Audi Arrowhead - Service Center

Great visit in assisting my concerns and had a loaner vehicle available for usage. Huge bonus in my book! vehicle available for usage. Huge bonus in my book! More

My advisor was friendly and knowledgeable. And my car was completed much quicker than promised. And my car was completed much quicker than promised. More

Great professional service, in this I'm including, kindness, patience, and the intrigued way of explaining the problems and solutions. kindness, patience, and the intrigued way of explaining the problems and solutions. More

Guy took care of me from start to finish. He kept me updated daily and made sure I had alternate transportation! I always know I’ll be taken care of at Audi Arrowhead! He kept me updated daily and made sure I had alternate transportation! I always know I’ll be taken care of at Audi Arrowhead! More

Always pleasant, efficient, thorough, get a sparkling clean car. No I won’t trade in my 2014 Q5 TDI. clean car. No I won’t trade in my 2014 Q5 TDI. More

Very friendly service and sales dept. Informative. Provided a great loaner also. Very satisfied customer. Informative. Provided a great loaner also. Very satisfied customer. More

The dealer was extremely backed up with vehicles when I arrived to drop my car off for service. The staff was courteous and professional and got all of us waiting attended to quickly. arrived to drop my car off for service. The staff was courteous and professional and got all of us waiting attended to quickly. More

Excellent Service in the Service Department from Guy. He was very attentive and always quick to return my phone calls. He is very knowledgeable and he went above and beyond to help us immediately, instea He was very attentive and always quick to return my phone calls. He is very knowledgeable and he went above and beyond to help us immediately, instead of pushing us off until a weekday, as some other dealerships have done. I will definitely recommend my friends and neighbors to go see Guy at Audi Arrowhead. More

Knowledge about the Audi mechanical and technology by the Service advisor was very useful. Unfortunately, while waiting for a specific mileage service, the Service Advisor reccommended a tire rotation. I pur Service advisor was very useful. Unfortunately, while waiting for a specific mileage service, the Service Advisor reccommended a tire rotation. I purchase my tires through a very well known Arizona Company, Discount Tires, which I visited just 1 day prior to Service for a possible road hazard. They said that a Rotation would NOT be needed for another 3000 miles. Causes doubt with Audi Technician evaluation and another client was also told a rotation was necessary. I had the wheel alignment done at this dealership just after I got my new tires. Was my alignment done by this Audi technician??? Also was advised to have spark plugs replaced at milage service but just had them replaced within 18000 miles at another Audi dealer!? More

I worked with the service department and my expectations were exceeded. The work was done as promised and the car returned cleaner than when left. I worked with Alan ad David and they were both personable were exceeded. The work was done as promised and the car returned cleaner than when left. I worked with Alan ad David and they were both personable and professional. More