Audi Arrowhead - Service Center

Minimal checking in wait time, convenient location, representative (David) listened to my needs, offered and provided complimentary transportation during wait time, completed as planned, explained all representative (David) listened to my needs, offered and provided complimentary transportation during wait time, completed as planned, explained all work performed and status of vehicle. Highly recommend dealerships services for Audi owners. More

David in service is always so great to work with. He’s friendly and prompt. He’s friendly and prompt. More

Thank you very much for all your great support and knowledge David S and Dale and Jose the tech.I can’t thank you enough for getting my car back on the road Audi should be grateful for having you all knowledge David S and Dale and Jose the tech.I can’t thank you enough for getting my car back on the road Audi should be grateful for having you all on there team representing the company with pride,integrity and passion I know I do. so keep up the great work. Thank you! More

Thorough. Accommodating. Friendly. Timely. Professional. Expert. Clean. Helpful. Knowledgeable. Cool. Good coffee. Cookies. But not cheap. Accommodating. Friendly. Timely. Professional. Expert. Clean. Helpful. Knowledgeable. Cool. Good coffee. Cookies. But not cheap. More

My Service Specialist did a great job of getting my vehicle serviced in a timely manner. I received a full report of what was completed and future service needs. vehicle serviced in a timely manner. I received a full report of what was completed and future service needs. More

At the service department I don’t mind waiting because it is nice and clean and you can watch TV, but what I didn’t like this time it was a Saturday it was slow, not many people, but somehow it took me longe is nice and clean and you can watch TV, but what I didn’t like this time it was a Saturday it was slow, not many people, but somehow it took me longer to get my car serviced. I checked on it they told me it was being washed. Still that took another 45 minutes told me they had a backlog, how can you have a background will is it barely anybody in the shop? More

Very disappointed in the service department. Scheduled a 7AM drop off and was told they would have my vehicle for about 3 hours. I called them 6 hours later to follow up and they were literally Scheduled a 7AM drop off and was told they would have my vehicle for about 3 hours. I called them 6 hours later to follow up and they were literally just pulling my vehicle in, which meant another 3 hours. More

The Service was very good. I really appreciate the video of my car inspection. It helped for me to see the items need attention. Thanks all! I really appreciate the video of my car inspection. It helped for me to see the items need attention. Thanks all! More

I love this dealer and the cars the sales persons but I think they need some sales personnel to speak Spanish!!!!! think they need some sales personnel to speak Spanish!!!!! More

I have always been happy with service department, and had great experience with them. Not sale department, and would not return for buy/sell. great experience with them. Not sale department, and would not return for buy/sell. More