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Audi Arrowhead - Service Center

Peoria, AZ

4.6
273 Reviews

273 Reviews of Audi Arrowhead - Service Center

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September 18, 2023

David kept the lines of communication open as to the status of my vehicle during the whole repair. Highly recommend this Audi service center More

by ewhite122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Saisslin
Sep 22, 2023 -

Audi Arrowhead responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 17, 2023

Timely. Love the videos with full explanation. Caring personnel. Clean and comfortable waiting room. Location good. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown.
Sep 19, 2023 -

Audi Arrowhead responded

Hi Jim, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

September 06, 2023

Minimal checking in wait time, convenient location, representative (David) listened to my needs, offered and provided complimentary transportation during wait time, completed as planned, explained all More

by Mr G.
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Saisslin
Sep 09, 2023 -

Audi Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 03, 2023

David in service is always so great to work with. He’s friendly and prompt. More

by gsaugling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Sep 07, 2023 -

Audi Arrowhead responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Arrowhead! If you ever need help, just give us a call. Happy motoring!

August 31, 2023

Thank you very much for all your great support and knowledge David S and Dale and Jose the tech.I can’t thank you enough for getting my car back on the road Audi should be grateful for having you all More

by Bullfrogg411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale David S and Jose
Sep 04, 2023 -

Audi Arrowhead responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 27, 2023

Thorough. Accommodating. Friendly. Timely. Professional. Expert. Clean. Helpful. Knowledgeable. Cool. Good coffee. Cookies. But not cheap. More

by mikewhitehill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 31, 2023 -

Audi Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 25, 2023

My Service Specialist did a great job of getting my vehicle serviced in a timely manner. I received a full report of what was completed and future service needs. More

by rjpint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Hernandez
Aug 30, 2023 -

Audi Arrowhead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Arrowhead. Feel free to stop by if you ever need any more help.

August 15, 2023

At the service department I don’t mind waiting because it is nice and clean and you can watch TV, but what I didn’t like this time it was a Saturday it was slow, not many people, but somehow it took me longe More

by deniold53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Aug 21, 2023 -

Audi Arrowhead responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (602) 399-7002. We hope to hear from you.

August 14, 2023

Very disappointed in the service department. Scheduled a 7AM drop off and was told they would have my vehicle for about 3 hours. I called them 6 hours later to follow up and they were literally More

by jer.ashcraft28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know his name.
Aug 18, 2023 -

Audi Arrowhead responded

Hi, we appreciate you taking the time to respond. The staff at Audi Arrowhead take our reviews very seriously. If you are willing, please call our General Manager at (602) 399-7002 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 11, 2023

The Service was very good. I really appreciate the video of my car inspection. It helped for me to see the items need attention. Thanks all! More

by Barbaracastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Guy
Aug 14, 2023 -

Audi Arrowhead responded

Hi, thank you so much for your positive comments about Audi Arrowhead! Don't hesitate to call us if you ever need anything. Be safe on the road!

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