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Audi Arrowhead - Service Center

Peoria, AZ

4.6
273 Reviews

273 Reviews of Audi Arrowhead - Service Center

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November 21, 2023

I had a great experience. All the staff I dealt with were professional and courteous. There was a delay waiting for parts but I was kept informed of the status An overall More

by Winman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David-Josh?(general manager)-young lady on Saturday morning was very nice
Report | Print
Nov 23, 2023 -

Audi Arrowhead responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk. Safe travels!

November 19, 2023

David and the techs were professional and took good care of me and my car! Thanks for a pleasant experience. More

by dcmac7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Nov 21, 2023 -

Audi Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2023

Our service advisor Guy Hernandez was great help in getting diagnoses of car and repairs done thru our warranty contract. More

by apvazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Hernandez
Report | Print
Nov 17, 2023 -

Audi Arrowhead responded

Hi, we're happy you found Hernandez to be so supportive during your experience here at Audi Arrowhead. Feel free to stop by if you ever need any more help.

November 11, 2023

Easy check in for service, estimated wait time was accurate, communication was clear. All good. More

by laura.gallenberger
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dave
Report | Print
Nov 13, 2023 -

Audi Arrowhead responded

Hi Laura, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2023

Friendly and professional staff. Waiting area clean and stocked with coffee, water, and snacks. Pleasant experience. More

by ghyde1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
Report | Print
Nov 09, 2023 -

Audi Arrowhead responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2023

Jered was great! Checking in with us periodically as we waited for service to be completed and thanking us for our business and patience. David is also great, having More

by Nikki L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jered, David, Alexsys
Report | Print
Nov 09, 2023 -

Audi Arrowhead responded

Hi Nikki, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 05, 2023

VERY POLITE EMPLOYEES AT THE FRONT DESK THEN SERVICE DEPT. EXPLAINS YOUR NEXT CONCERN FOR NEEDED CARE AND ATTENTION FOR YOUR AUDI A6 AT THE FRONT DESK MR. DAVID WAS RECEPTIVE . #1 MANNERS! More

by lintravel928@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVID (sorry forgot last name)
Report | Print
Nov 07, 2023 -

Audi Arrowhead responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2023

Went in for maintenance. David did a superb job. He handle all my needs (as usual) and was a pleasure to work with More

by azmoss68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Nov 02, 2023 -

Audi Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 25, 2023

Perfect service! Brought my A3 in for a recall and got another issue checked for free! More

by mjessnitz
Recommend Dealer
Yes
Employees Worked With
Dane Spawr
Report | Print
Oct 27, 2023 -

Audi Arrowhead responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 29, 2023

Guy was very personable and accommodating. Kept me informed to repair status and future service needs. Thank you Guy! More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Hernandez
Report | Print
Oct 01, 2023 -

Audi Arrowhead responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

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