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Audi Arrowhead - Service Center
Peoria, AZ
280 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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280 Reviews of Audi Arrowhead - Service Center
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August 03, 2021
Really appreciate the video done to show the 10k mile check and tire rotation. Service tech was very helpful in keeping me appraised of the service progress check and tire rotation. Service tech was very helpful in keeping me appraised of the service progress More
by JR
Employees Worked With
Stefanie
August 02, 2021
With no prior appointment, I brought my vehicle in due to losing tire pressure. Service manager was prompt and efficient. Sourced tire and had it replaced while I waited. Car was complimentarily washed and v losing tire pressure. Service manager was prompt and efficient. Sourced tire and had it replaced while I waited. Car was complimentarily washed and vacuumed before I took the car home. More
by joselopes1a
Employees Worked With
Service Manager
August 01, 2021
Always great service and friendly staff. They always do whatever they can to accommodate the customer. If they serviced fords I would bring our other vehicle in just because of the great service. whatever they can to accommodate the customer. If they serviced fords I would bring our other vehicle in just because of the great service. More
by Logan_myers
Employees Worked With
David
July 28, 2021
My experience was seamless and the car was ready as promised on time . Stephanie went the extra mile and started a claim for the repair to the rim of infection of my tires without even being asked . promised on time . Stephanie went the extra mile and started a claim for the repair to the rim of infection of my tires without even being asked . My needs were anticipated which is excellent customer service More
by sawrangham
Employees Worked With
Stephanie
July 26, 2021
The service managers at this dealership are all awesome. Very professional and courteous staff but the Audi policy to charge Audi customers for flat tire repair is absolutely ridiculous. I could have driven Very professional and courteous staff but the Audi policy to charge Audi customers for flat tire repair is absolutely ridiculous. I could have driven my slow leaking tire to any other car service in the area and got it repaired for free but I chose Audi service because I expected to be treated like a valued customers and have the flat repaired free of charge. Not the fault of the staff that the company chooses to charge to repair flat tires. More
by j30red
Employees Worked With
Stephanie Chavez
September 18, 2017
Service department is by far the best I have ever been to. I have been to 4 Audi dealerships total, 3 in Washington state, one in Texas, and This one in Peoria. Out of all of them, the service department has g I have been to 4 Audi dealerships total, 3 in Washington state, one in Texas, and This one in Peoria. Out of all of them, the service department has gone the extra mile in making sure I am taken care of. They always greet you by standing up a smile on their face as soon as you walk though the door. Never have I seen a group of service reps be so courteous to their customers. Thank you for making me feel welcome and appreciated. The service dept. here is top notch! I look forward to the next time I service my car. More
by MattRuscha
Employees Worked With
Mike in service
August 03, 2017
Service Fast friendly service. Fixed my car and did more than they had to. The service area and the sales department area were clean and neat. The service adv Fast friendly service. Fixed my car and did more than they had to. The service area and the sales department area were clean and neat. The service advisor Mike offered to do more than I needed ar no charge to me. More
by Old car guy
Employees Worked With
Mike in service
April 04, 2017
Exceptional service This dealer goes out of their way to provide the best personalized service. I appreciate their service so much, I drive past another Audi dealer on m This dealer goes out of their way to provide the best personalized service. I appreciate their service so much, I drive past another Audi dealer on my way to Peoria Audi because I know I will get the best service. I highly recommend this dealership. More
by Darlene88
Employees Worked With
MIke Franklin
