Audi Arrowhead - Service Center

Stephanie Chavez is the best service rep I’ve every had. Very helpful in trying work out a rear view mirror problem. The Peoria location is clean, efficient and attentive. Very helpful in trying work out a rear view mirror problem. The Peoria location is clean, efficient and attentive. More

Michael Franklin is an awesome employee. I do miss not having a loaner car, I hope the dealer implements that process again as soon as possible. having a loaner car, I hope the dealer implements that process again as soon as possible. More

Michael Franklin is the best. He knows his business, provides honest professional advice and can be trusted! provides honest professional advice and can be trusted! More

Very nice service representative. The service was completed in a timely manner. Easy to deal with. completed in a timely manner. Easy to deal with. More

Service is Consistently Outstanding. M.Franklin is great to work with; Always professional; Customer Service oriented; Excellent experience; Works to accommodate my schedule; Comfortable facility if waiting to work with; Always professional; Customer Service oriented; Excellent experience; Works to accommodate my schedule; Comfortable facility if waiting for service. Audi Peoria has been servicing my SQ5 for 7 yrs. with excellent results every time. More

Brought my car in to have the speakers looked at. Many other Audi dealerships did not even attempt to repair the speaker issue. This one took the time to research what needed to be done and now I have new other Audi dealerships did not even attempt to repair the speaker issue. This one took the time to research what needed to be done and now I have new speakers as a result. More

I have always had a positive experience with Audi Peoria. The staff at the service department are excellent customer service oriented. Michael And David have been great and I appreciate their honesty and kn The staff at the service department are excellent customer service oriented. Michael And David have been great and I appreciate their honesty and knowledge. Thank you all at the service department. More

David Saisslin has always given us 5-star treatment. Just as important, he doesn’t try to sell me on any unnecessary repairs or items. He keeps me informed as to what is going on with my Wife’s vehicle for a as important, he doesn’t try to sell me on any unnecessary repairs or items. He keeps me informed as to what is going on with my Wife’s vehicle for any upcoming maintenance needs so that I can plan ahead for them. The other Service Writers are always friendly and willing to help. Most importantly, my doggies are welcome, and are talked to by the staff…that’s really nice to see. I’m also impressed with the cleanliness of the grounds, and how well organized everything appears to be. I normally try to avoid dealerships, but the value of dealing with David, and the quality of workmanship, has helped to change my mind. More

Warning light flashing on Friday night. Booked online service appt for Saturday morning at 8 AM. Identified significant issues that afternoon. Edgar, the mechanic came in on Sunday to work on our vehicle service appt for Saturday morning at 8 AM. Identified significant issues that afternoon. Edgar, the mechanic came in on Sunday to work on our vehicle. Completed repairs on Monday and we were back on the road again that afternoon. Mike was awesome. Very impressed! More

I have purchased three of my last four Audis from this dealer and prefer their service area for all my Audi needs. My current vehicle was purchased through another dealer (because they had the vehicle dealer and prefer their service area for all my Audi needs. My current vehicle was purchased through another dealer (because they had the vehicle I wanted) but I came right to Audi Peoria when it was time for service. My service advisor, Michael Franklin, has always been responsive, very knowledgeable and great to work with. For me, he represents the level of professionalism and service that I trust in the Audi brand and keeps me coming back. More