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Audi Arrowhead - Service Center

Peoria, AZ

4.6
273 Reviews

273 Reviews of Audi Arrowhead - Service Center

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November 23, 2021

They need to bring back the good customer service/perks they used to have before More

by Rena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Mike
Nov 26, 2021 -

Audi Arrowhead responded

Hello, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

November 20, 2021

It took a couple weeks to get my appointment, but once I was there it was fantastic service and communication. My first time here as I just purchased my Audi, but this is definitely my “go to” now. More

by JLewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Nov 25, 2021 -

Audi Arrowhead responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 14, 2021

I was impressed by the service department, especially Mike Franklin. He kept me informed throughout the process and made sure I got a good price. More

by edmack1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Franklin
Nov 16, 2021 -

Audi Arrowhead responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 12, 2021

I booked a Pre Purchase inspection with Michael, Assistant Service Manager and he was very informative and professional. As a result of the excellent inspection, I did not buy the private sale vehic More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Franklin
Nov 15, 2021 -

Audi Arrowhead responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 12, 2021

The service department was very helpful. I schedule an inspection and Michael was very helpful. I got a video link of the inspection showing what was going on with the car. Extremely professional and help More

by Josie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 15, 2021 -

Audi Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2021

concerned !!!!!!!!!!!!!!! bought new Q3 day of pick up window tint not don't as promised had to bring back no loaner car offer short time later driving can not see console screen total black dealer order More

by sittinpretty2468
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
david
Nov 10, 2021 -

Audi Arrowhead responded

Hi. Thanks for the feedback. We strive to provide excellent service to our customers at Audi Peoria. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2021

The service department is Fantastic! Dave and the crew are good people and want the Best for you More

by Shanepatrick8839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Nov 09, 2021 -

Audi Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Have a great day!

November 04, 2021

Very nice and very helpful staff. Time in and out just as quoted. They addressed all my concerns More

by ldwiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Saisslin
Nov 06, 2021 -

Audi Arrowhead responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 15, 2021

The people were nice and they did a very good job with my car it was a nice place and they were very friendly More

by Dolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 19, 2021 -

Audi Arrowhead responded

Hi Dolly, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

October 06, 2021

I made an appointment online for next day service to replace the battery. I arrived and was met by David, he was very pleasant and knowledgeable. We discussed the service and plan. He kept me updated an More

by Kimmer04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Oct 09, 2021 -

Audi Arrowhead responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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