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Audi Arrowhead - Service Center

Peoria, AZ

4.6
273 Reviews

273 Reviews of Audi Arrowhead - Service Center

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March 15, 2022

Horrible service department. They are completely incapable of returning phone calls, e-mails, or any other kind of follow up. If you want a $200 oil change that takes 2.5hours wi More

by bcgeyer123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale Chavez
March 11, 2022

Great service from Audi service dept. The service recall was done quickly. Wish they would bring back loaner cars. More

by smtur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Saisslin
Mar 14, 2022 -

Audi Arrowhead responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 07, 2022

Great customer service, service department Mike is great always on top of everything and very helful More

by camarilloaraceli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 10, 2022 -

Audi Arrowhead responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 04, 2022

As always, the service and recall fixes went well, and my SQ5 is driving beautifully. Stephanie was very helpful and provided excellent communication throughout the process. More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Mar 07, 2022 -

Audi Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2022

I always receive excellent service from the service department.. Stephanie Chavez was very attentive to my needs/questions.. I’m happy with my Audi and that I bough it at Audi Peoria. Thank you and St More

by Dianepnelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Chavez
Mar 05, 2022 -

Audi Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 03, 2022

The service center at Audi Peoria has always been amazing. Working with David, I know my car will be taken care of and fixed on the first visit. I highly recommend the work that they do and the fri More

by rvandling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Saisslin
Mar 06, 2022 -

Audi Arrowhead responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Peoria. We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2022

We have found your staff to always be efficient considerate and courteous. Especial your driver who took us to the mall and back. However a phone call was not returned when requested. More

by Johnflynn202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 04, 2022 -

Audi Arrowhead responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 01, 2022

1st time visit after receiving a recall notice. Service advisor explained work to be done which was completed. More

by peowyn2015
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Franklin (Srv Mgr)
Mar 03, 2022 -

Audi Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 25, 2022

David in the service department was very good to work with, he got my Q5 in right away. Davis was polite and efficient. Dealing with the public in this environment is a tough job, it was refreshing to More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, service
Mar 02, 2022 -

Audi Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2022

Great service. Miss the loaner vehicle not having it took more time to make arrangements to drop vehicle off. David made the experience great. More

by Deedemartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Feb 25, 2022 -

Audi Arrowhead responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

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