Audi Arrowhead - Service Center

This dealership is a joke. I purchased an Audi Q5 3 years ago. I scheduled a service appointment (a month out). I showed up for my appointment and was told a loaner was not ava I purchased an Audi Q5 3 years ago. I scheduled a service appointment (a month out). I showed up for my appointment and was told a loaner was not available. I called and left a message for the service manager - he never returned my call. There are other dealerships that treat their customers better. Stay away from this place. More

I was given courteous help and professional service from when I checked in to when the service was complete when I checked in to when the service was complete More

Awesome service, great technicians, Quick and fast service you’ll be in and out fast service you’ll be in and out fast More

Came in for a same day oil change. Brandon took care of me and the service appointment was smooth and efficient. Brandon took care of me and the service appointment was smooth and efficient. More

Top Notch Service at Audi Arrowhead 👌 go see Service Advisor Jospeh and the Factory Certified Technicians, they will take good care of you! Thank you again for your great service! Definitely recommend. Advisor Jospeh and the Factory Certified Technicians, they will take good care of you! Thank you again for your great service! Definitely recommend. ✔️ will be going back for my next service. More

Horrible service experience for an oil change. Didn’t want to honor their Web advertised service and did not allow my Audi Club membership discount. Waited for over 2 hours for my oil change. Didn’t want to honor their Web advertised service and did not allow my Audi Club membership discount. Waited for over 2 hours for my oil change. Heard other service rep use the web promotion I had a reservation for, talk to customers on the phone. Been a long time Audi owner, will look for another dealership for service next time. More

Great service with a very knowledgeable advisor. I was given a precise break down of all issues that needed attention. I was given a precise break down of all issues that needed attention. More

Had an issue with the right rear tail light assembly. My service advisor Brandon Russell took over and got me right in where the technician found the problem and the parts were ordered. Within two days My service advisor Brandon Russell took over and got me right in where the technician found the problem and the parts were ordered. Within two days the parts showed up and Brandon got me right back in to correct the issue with the new parts. Now that is how it is supposed to work. The whole team deserves at least a 10 on a scale of 1 to 5. Very satisfied customer, Jim Lally. More

Came in for an oil change and a new battery. Brandon get me scheduled first thing in the morning next day. Was in an out in a couple of hours. Great experience, I’m definitely coming back! Thank Brandon get me scheduled first thing in the morning next day. Was in an out in a couple of hours. Great experience, I’m definitely coming back! Thank you Brandon for your help. More

If you call you will never be able to get ahold of anyone. You will have to go in personally to get help. anyone. You will have to go in personally to get help. More