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Audi Arrowhead - Service Center

Peoria, AZ

4.6
277 Reviews

277 Reviews of Audi Arrowhead - Service Center

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May 23, 2024

Came in for a same day oil change. Brandon took care of me and the service appointment was smooth and efficient. More

by MAllen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 24, 2024 -

Audi Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 16, 2024

Top Notch Service at Audi Arrowhead 👌 go see Service Advisor Jospeh and the Factory Certified Technicians, they will take good care of you! Thank you again for your great service! Definitely recommend. More

by m.abdoian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
May 16, 2024 -

Audi Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Audi Arrowhead and we hope to be of service again in the future.

May 14, 2024

Horrible service experience for an oil change. Didn’t want to honor their Web advertised service and did not allow my Audi Club membership discount. Waited for over 2 hours for my oil change. More

by alvinmcgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew
May 16, 2024 -

Audi Arrowhead responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (602) 399-7002. We would appreciate the chance to turn your experience around.

April 19, 2024

Great service with a very knowledgeable advisor. I was given a precise break down of all issues that needed attention. More

by floyd2200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I misplaced his card
Apr 21, 2024 -

Audi Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2024

Had an issue with the right rear tail light assembly. My service advisor Brandon Russell took over and got me right in where the technician found the problem and the parts were ordered. Within two days More

by jlally776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Russell
Apr 16, 2024 -

Audi Arrowhead responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 09, 2024

Came in for an oil change and a new battery. Brandon get me scheduled first thing in the morning next day. Was in an out in a couple of hours. Great experience, I’m definitely coming back! Thank More

by manea marian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 11, 2024 -

Audi Arrowhead responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2024

If you call you will never be able to get ahold of anyone. You will have to go in personally to get help. More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Apr 03, 2024 -

Audi Arrowhead responded

Hi Leslie, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to us at (602) 399-7002 so we may identify ways to improve your experience.

December 18, 2023

Service writer, David, was great. Went in for 90k service. Had a major oil leak, he was very informative and upfront with the timing and pricing. 4 stars cause I can’t stand these sur More

by Td
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Dec 20, 2023 -

Audi Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 17, 2023

Staff were friendly and knowledgeable. My vehicle was serviced on a timely basis and the work was excellent! More

by Marty.barry403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Hernandez, Dave and Alexys
Dec 20, 2023 -

Audi Arrowhead responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2023

Worked with Dave Saisslin many times . He is always professional, helpful and friendly. Great Experience Always with Audi Arrowhead. More

by sivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Saisslin
Dec 19, 2023 -

Audi Arrowhead responded

Hi Sivas, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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