Audi Arrowhead - Service Center

Had an issue with the right rear tail light assembly. My service advisor Brandon Russell took over and got me right in where the technician found the problem and the parts were ordered. Within two days My service advisor Brandon Russell took over and got me right in where the technician found the problem and the parts were ordered. Within two days the parts showed up and Brandon got me right back in to correct the issue with the new parts. Now that is how it is supposed to work. The whole team deserves at least a 10 on a scale of 1 to 5. Very satisfied customer, Jim Lally. More

Came in for an oil change and a new battery. Brandon get me scheduled first thing in the morning next day. Was in an out in a couple of hours. Great experience, I’m definitely coming back! Thank Brandon get me scheduled first thing in the morning next day. Was in an out in a couple of hours. Great experience, I’m definitely coming back! Thank you Brandon for your help. More

If you call you will never be able to get ahold of anyone. You will have to go in personally to get help. anyone. You will have to go in personally to get help. More

Service writer, David, was great. Went in for 90k service. Had a major oil leak, he was very informative and upfront with the timing and pricing. 4 stars cause I can’t stand these sur Went in for 90k service. Had a major oil leak, he was very informative and upfront with the timing and pricing. 4 stars cause I can’t stand these surveys and rating stuff. More

Staff were friendly and knowledgeable. My vehicle was serviced on a timely basis and the work was excellent! My vehicle was serviced on a timely basis and the work was excellent! More

Worked with Dave Saisslin many times . He is always professional, helpful and friendly. Great Experience Always with Audi Arrowhead. He is always professional, helpful and friendly. Great Experience Always with Audi Arrowhead. More

Always a great experience at Audi Arrowhead. With or without an appointment David gets my car in and out and finds a way to get me to home or work if I can’t wait. With or without an appointment David gets my car in and out and finds a way to get me to home or work if I can’t wait. More

I have worked with Dave Saisslin many times over the past 5 years. He is always professional, helpful and friendly. The best! past 5 years. He is always professional, helpful and friendly. The best! More

I had the best experience with the service department at Audi arrowhead! They were forthcoming and informative every step of the way. And when my car wasn’t ready when they thought it was gonna be ready, I Audi arrowhead! They were forthcoming and informative every step of the way. And when my car wasn’t ready when they thought it was gonna be ready, I was given a loaner to drive, which allowed my family and me to be able to deliver food to the homeless on Thanksgiving! I will never go anywhere else to have my car looked at and if I ever get a new car it’s going to be an Audi and it’s going to be purchased from Audi arrowhead! They provided me peace of mind, and there is no price that can be put on peace of mind! More

The service was incredible! Due to the holiday, the time for completion was going to take longer than expected, so we were given a loaner vehicle to do our errands while we wai Due to the holiday, the time for completion was going to take longer than expected, so we were given a loaner vehicle to do our errands while we waited. Everyone was helpful, kind and personal in interacting with us. A full explanation and discussion of the service was given. We highly recommend! More