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Audi Arrowhead - Service Center

Peoria, AZ

4.6
277 Reviews

277 Reviews of Audi Arrowhead - Service Center

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February 16, 2023

The service was prompt, courteous and professional. There was no attempt to upsell unneeded parts or services. The waiting area was comfortable with free coffee and snacks. A large worktable with ch More

by Pilawt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Saisslin
Feb 19, 2023 -

Audi Arrowhead responded

Hi, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 16, 2023

I bought my 2015 Audi at this dealership in 2018. I am disappointed that I took it for service after spending $4400 in the last 6 months fixing things, they come back telling me I need $8,000 worth o More

by michelle.a.huggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
some lady
Feb 20, 2023 -

Audi Arrowhead responded

Hi, we are deeply disappointed by your experience at Audi Peoria. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (602) 399-7002 to discuss what we can do to help.

Feb 20, 2023 -

michelle.a.huggins responded

sure you can call me.

February 15, 2023

Best dealership I have ever dealt with. All around great service and people! Clean, friendly, and thorough. More

by Mxgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David (service advisor)
Feb 18, 2023 -

Audi Arrowhead responded

Hi, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!

February 08, 2023

I had my SQ5 serviced once again at Audi Peoria. They were efficient and performed the service and two recalls. There was some confusion on the amount of time it was going to take so the dealershi More

by kenthomas4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 12, 2023 -

Audi Arrowhead responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

February 06, 2023

I've used this dealership for more than 9 years and found them to be responsive, friendly, and professional is every respect. Service department continues to provide the best service in the area. Couldn't More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David (Service Manager)
Feb 08, 2023 -

Audi Arrowhead responded

Hi Steve, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Peoria. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care! Thank you, and have a fantastic day!

February 03, 2023

Dave always provides top level service when I visit Audi of Peoria. He fulfills every request I’ve had and finds me the best pricing options. If he leaves I leave. Paul More

by Marchiniak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Saisslin
Feb 06, 2023 -

Audi Arrowhead responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 03, 2023

On my recent service visit they really turned my first impression of the dealership around. Thanks for your transparency on my service and making sure everything was going well. Thanks again More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conor
Feb 06, 2023 -

Audi Arrowhead responded

Hi Theresa, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 03, 2023

Always very friendly and helpful with any questions or concerns. I go to this location everytime for my service because I trust this place. More

by Tylerbill97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Feb 07, 2023 -

Audi Arrowhead responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Peoria. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 30, 2023

Audi of Peoria always provides excellent service. Their service reps are competent and friendly and can always answer my questions. My only complaint— it’s expensive! But we do have an expensive car More

by Gchasko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Sabrina
Feb 03, 2023 -

Audi Arrowhead responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 23, 2023

Ask for Conner he was very informative and helpful. Service was great. I will be coming back! More

by marissagrubor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner
Jan 27, 2023 -

Audi Arrowhead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Peoria. Don't hesitate to call us if you ever need anything. Be safe on the road!

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