Audi Arrowhead - Service Center

When I brought my 2013 Q5 in for maintenance, the service department was awesome! From the time I made the appointment to picking up the vehicle afterward, they were nothing but friendly and professional! department was awesome! From the time I made the appointment to picking up the vehicle afterward, they were nothing but friendly and professional! More

Worst dealership service experience ever! I have had numerous cars over the years and never have I experienced a worse service department than Peoria Audi. It was so bad that I sold my Audi o I have had numerous cars over the years and never have I experienced a worse service department than Peoria Audi. It was so bad that I sold my Audi only 8 months after purchasing it. More

The staff was welcoming, accommodating and friendly. Everything was taken care of as expected- 0 worries! Everything was taken care of as expected- 0 worries! More

After keeping the car overnight there was zero communication the following day. I called in and was told someone would reach back out with an update, after 5 hours I called back in and left a mess communication the following day. I called in and was told someone would reach back out with an update, after 5 hours I called back in and left a message with a manager that never got returned. When picking up the car day 3, there was an additional charge/ service added that was never discussed. Unprofessional, lazy, incompetent, careless management team here. More

I had awesome service. Got the date I wanted. Everything wash completed in a timely fashion. Service reps were very obliging to my needs Got the date I wanted. Everything wash completed in a timely fashion. Service reps were very obliging to my needs More

Customer service is unprofessional. Not to mention the whole buying experience I had with them; on the other hand, I am working with North Scottsdale Audi for my next purchase experien Not to mention the whole buying experience I had with them; on the other hand, I am working with North Scottsdale Audi for my next purchase experience. 100% NOT recommended to go to this dealership whatsoever. More

Did a timely service on car! Great Service! The staff was very friendly and helpful Great Service! The staff was very friendly and helpful More

Excellent. Service representative made my stay comfortable and provided transportation to and from home. The redesigned wait area was comfortable and contempora Service representative made my stay comfortable and provided transportation to and from home. The redesigned wait area was comfortable and contemporarily furnished. More

Overall a pleasant experience -- I like this dealer's service department. I will use them in the future. service department. I will use them in the future. More

Staff was attentive and courteous, work was completed in a timely manner, and I was provided with a loaner vehicle. What more can one ask for? I’m very satisfied. a timely manner, and I was provided with a loaner vehicle. What more can one ask for? I’m very satisfied. More