Audi Arrowhead - Service Center

I had awesome service. Got the date I wanted. Everything wash completed in a timely fashion. Service reps were very obliging to my needs Got the date I wanted. Everything wash completed in a timely fashion. Service reps were very obliging to my needs More

Customer service is unprofessional. Not to mention the whole buying experience I had with them; on the other hand, I am working with North Scottsdale Audi for my next purchase experien Not to mention the whole buying experience I had with them; on the other hand, I am working with North Scottsdale Audi for my next purchase experience. 100% NOT recommended to go to this dealership whatsoever. More

Did a timely service on car! Great Service! The staff was very friendly and helpful Great Service! The staff was very friendly and helpful More

Excellent. Service representative made my stay comfortable and provided transportation to and from home. The redesigned wait area was comfortable and contempora Service representative made my stay comfortable and provided transportation to and from home. The redesigned wait area was comfortable and contemporarily furnished. More

Overall a pleasant experience -- I like this dealer's service department. I will use them in the future. service department. I will use them in the future. More

Staff was attentive and courteous, work was completed in a timely manner, and I was provided with a loaner vehicle. What more can one ask for? I’m very satisfied. a timely manner, and I was provided with a loaner vehicle. What more can one ask for? I’m very satisfied. More

The service was prompt, courteous and professional. There was no attempt to upsell unneeded parts or services. The waiting area was comfortable with free coffee and snacks. A large worktable with ch There was no attempt to upsell unneeded parts or services. The waiting area was comfortable with free coffee and snacks. A large worktable with charging stations was also available. More

I bought my 2015 Audi at this dealership in 2018. I am disappointed that I took it for service after spending $4400 in the last 6 months fixing things, they come back telling me I need $8,000 worth o I am disappointed that I took it for service after spending $4400 in the last 6 months fixing things, they come back telling me I need $8,000 worth of work. Is Audi really that bad of quality? Disappointed in Audi, I love driving my Q5 but the upkeep is ridiculous. I did like how they gave me a video explanation of all the problems though. It was helpful to have that visual of my car falling apart. It took 7:30 am to 3:30pm for them to tell me what was wrong though. More

Best dealership I have ever dealt with. All around great service and people! Clean, friendly, and thorough. All around great service and people! Clean, friendly, and thorough. More

I had my SQ5 serviced once again at Audi Peoria. They were efficient and performed the service and two recalls. There was some confusion on the amount of time it was going to take so the dealershi They were efficient and performed the service and two recalls. There was some confusion on the amount of time it was going to take so the dealership offered a free shuttle back to my house rather than wait. Everyone I interacted with were friendly and helpful. I would highly recommend Audi Peoria. More