Audi Arrowhead - Service Center

Service advisor was excellent, great communication skills. Delivered car back as promised. 5 star service skills. Delivered car back as promised. 5 star service More

Aaron was my service advisor was very knowledgeable, professional and personable he kept me up to date on the progress of my vehicles servicing was 99% satisfied with my visit which did not come without professional and personable he kept me up to date on the progress of my vehicles servicing was 99% satisfied with my visit which did not come without a hiccup I had set the appt up 3 weeks in advance and requested a loaner and was assured at that time one would be ready for me knowing my car would need to be left overnight for diagnosis of a sensor issue upon arrival no loaner was available as was promised and there was no record of the request. I was told they use a call center to book appointments and they have no idea if a loaner is gonna be available even though they assured me it would be reserved. Aaron did provide Lyft to get me home and pick me up and was very apologetic but a dealership the size of automation should be able to do much better, yes I will go back here for my next servicing but will schedule the appointment directly with my service advisor to assure a loaner will be available if needed More

Matt worked with us regarding the repair and his communication was timely. He was able to loan us a vehicle as ours was in the shop for two days. thanks Matt communication was timely. He was able to loan us a vehicle as ours was in the shop for two days. thanks Matt More

I own 2021 Audi A8. I first leased this car and then purchased it as my lease end option. Everyone at Audi Arrowhead treats me so well that I am considering to purchase I first leased this car and then purchased it as my lease end option. Everyone at Audi Arrowhead treats me so well that I am considering to purchase another Audi A8 for my next car. They have excellent autonation maintenance package as well. More

Great service by the Audi team and Brandon during our S5 service! Thanks for everything as always service! Thanks for everything as always More

Audi arrowhead has super customer service. The service department is the only department I’ve dealt with but I’ve used two advisors and they’ve both been great. I always appreciate discount op The service department is the only department I’ve dealt with but I’ve used two advisors and they’ve both been great. I always appreciate discount options and low pressure situations More

Matthew was my service representative and he made my visit informative. He is very knowledgeable and explained everything in detail. I appreciated his continued information including video of what was b visit informative. He is very knowledgeable and explained everything in detail. I appreciated his continued information including video of what was bring performed on my Audi. More

This is my first experience with an Audi dealership and I couldn’t be a happier customer. My car battery was nearly dead after I’ve owned my Audi for almost 4.5 years without a battery change. I called aroun couldn’t be a happier customer. My car battery was nearly dead after I’ve owned my Audi for almost 4.5 years without a battery change. I called around to a couple Audi dealership’s because it seemed daunting to get my battery changed on my European car. While Audi arrowhead did not originally have the best price, Allan in service was able to match the other dealerships price and got me in same day and all fixed up. Very pleased More

Had a great experience and my advisor and tech kept me in the loop very good throughout the day the loop very good throughout the day More

I am very pleased with the recent service on my Q3 at Audi Arrowhead. The service department changed the oil, checked all other fluids, offered to rotate the tires, and wash my car all in the span of tim Audi Arrowhead. The service department changed the oil, checked all other fluids, offered to rotate the tires, and wash my car all in the span of time to meet my needs. I live 80 miles from the dealership so that is very important. I will definitely return to Audi Arrowhead for future service needs for my Q3. More