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Audi Arrowhead - Service Center

Peoria, AZ

4.6
273 Reviews

273 Reviews of Audi Arrowhead - Service Center

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November 03, 2024

This is my first experience with an Audi dealership and I couldn’t be a happier customer. My car battery was nearly dead after I’ve owned my Audi for almost 4.5 years without a battery change. I called aroun More

by atchamberlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
Nov 06, 2024 -

Audi Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 31, 2024

Had a great experience and my advisor and tech kept me in the loop very good throughout the day More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
Sep 06, 2024 -

Audi Arrowhead responded

Hi Kelly, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2024

I am very pleased with the recent service on my Q3 at Audi Arrowhead. The service department changed the oil, checked all other fluids, offered to rotate the tires, and wash my car all in the span of tim More

by 2zonalangleys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Russell
Aug 17, 2024 -

Audi Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 09, 2024

This dealership is a joke. I purchased an Audi Q5 3 years ago. I scheduled a service appointment (a month out). I showed up for my appointment and was told a loaner was not ava More

by trizzy1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis
Aug 10, 2024 -

Audi Arrowhead responded

Hi Tristen, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 14, 2024

I was given courteous help and professional service from when I checked in to when the service was complete More

by RonnyJames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Russell
Jun 16, 2024 -

Audi Arrowhead responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

June 04, 2024

Awesome service, great technicians, Quick and fast service you’ll be in and out fast More

by jermainmoore21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 07, 2024 -

Audi Arrowhead responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 23, 2024

Came in for a same day oil change. Brandon took care of me and the service appointment was smooth and efficient. More

by MAllen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 24, 2024 -

Audi Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 16, 2024

Top Notch Service at Audi Arrowhead 👌 go see Service Advisor Jospeh and the Factory Certified Technicians, they will take good care of you! Thank you again for your great service! Definitely recommend. More

by m.abdoian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
May 16, 2024 -

Audi Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Audi Arrowhead and we hope to be of service again in the future.

May 14, 2024

Horrible service experience for an oil change. Didn’t want to honor their Web advertised service and did not allow my Audi Club membership discount. Waited for over 2 hours for my oil change. More

by alvinmcgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew
May 16, 2024 -

Audi Arrowhead responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (602) 399-7002. We would appreciate the chance to turn your experience around.

April 19, 2024

Great service with a very knowledgeable advisor. I was given a precise break down of all issues that needed attention. More

by floyd2200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I misplaced his card
Apr 21, 2024 -

Audi Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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