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Audi Arrowhead
Peoria, AZ
442 Reviews
For Audi shoppers in the Northwest Phoenix area, there is no better place for new and pre-owned Audi cars and SUVs than Audi Arrowhead (formerly Audi Peoria). Located on Bell Road just west of the Arrowhead Towne Center, our Peoria showroom is easy to find, too. Our showroom features one of the largest inventories of new and pre-owned Audi cars and SUVs in the Phoenix area, including all of the latest new models. And thanks to our exclusive lease and finance specials, getting behind the wheel of a new Audi is easier than ever. So whether you're trading-in for a new Audi car or SUV, or are getting behind the wheel of an Audi for the very first time, we are sure to have the perfect Audi for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 442 reviews
November 23, 2021
To replace a battery an hour and a half, way too long. Car purchased 3 months ago, did anyone even checked the battery? few weeks after owning cal the low tire pressure light goes on, did anyone check t Car purchased 3 months ago, did anyone even checked the battery? few weeks after owning cal the low tire pressure light goes on, did anyone check the tire pressure before releasing the car to customer ? More
by kathy
Employees Worked With
Mike, Sydney Thorp
November 20, 2021
It took a couple weeks to get my appointment, but once I was there it was fantastic service and communication. My first time here as I just purchased my Audi, but this is definitely my “go to” now. was there it was fantastic service and communication. My first time here as I just purchased my Audi, but this is definitely my “go to” now. More
by JLewis
Employees Worked With
David
November 14, 2021
I was impressed by the service department, especially Mike Franklin. He kept me informed throughout the process and made sure I got a good price. Mike Franklin. He kept me informed throughout the process and made sure I got a good price. More
by edmack1
Employees Worked With
Mike Franklin
November 12, 2021
I booked a Pre Purchase inspection with Michael, Assistant Service Manager and he was very informative and professional. As a result of the excellent inspection, I did not buy the private sale vehic Assistant Service Manager and he was very informative and professional. As a result of the excellent inspection, I did not buy the private sale vehicle. Thanks to the Audi team, I was able to make an informed decision. Should I buy an Audi in the future, I wouldn't hesitate to go to Peoria Audi.... More
by Patrick
Employees Worked With
Michael Franklin
November 12, 2021
The service department was very helpful. I schedule an inspection and Michael was very helpful. I got a video link of the inspection showing what was going on with the car. Extremely professional and help inspection and Michael was very helpful. I got a video link of the inspection showing what was going on with the car. Extremely professional and helpful. Thank you! More
by Josie
Employees Worked With
Michael
November 08, 2021
concerned !!!!!!!!!!!!!!! bought new Q3 day of pick up window tint not don't as promised had to bring back no loaner car offer short time later driving can not see console screen total black dealer order window tint not don't as promised had to bring back no loaner car offer short time later driving can not see console screen total black dealer order part i brought car in but order wrong part second visit they had new part still unable to repair part not syncing still no loaner car third visit finally got loaner car next day got my car back fixed i am told if were to sell this car today it shows electrical problems any way you get the point More
by sittinpretty2468
Employees Worked With
david
November 06, 2021
The Sales Manager- Mr. Engle Sankar was very helpful. Great customer service. On the day of delivery, he was very patient and walked through all features, with amazing passion and connect. My family and Great customer service. On the day of delivery, he was very patient and walked through all features, with amazing passion and connect. My family and I loved his service. I would have liked the dealership to have given me a call back or text after the purchase, to just check if things are good. However, overall an excellent experience. More
by rathind
Employees Worked With
Engle Sankar
November 05, 2021
Bought a car with a dent and blown speaker. Asked them to help replaced and Im still waiting to hear back from them. They said they would get back to me several days ago. help replaced and Im still waiting to hear back from them. They said they would get back to me several days ago. More
by Juan
Employees Worked With
Prefer not to say.
