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Audi Arlington - Service Center

Arlington, VA

3.8
174 Reviews

174 Reviews of Audi Arlington - Service Center

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September 04, 2024

Very great service! Staff was friendly and very accommodating. I was able to change my appointment and get my car serviced, the same day I called. More

by Bhatti_Amar786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mevin Reyes
Sep 04, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that you had a great service experience and that our staff was friendly and accommodating. It's wonderful that we could adjust your appointment and service your car on the same day. We look forward to serving you again!

September 04, 2024

The salesmanship and service advisors are A1 when it comes to keeping my preferred Audi driving experience alive for my family. More

by gasenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed Bah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Bradford
Sep 04, 2024 -

Audi Arlington responded

Thank you for your feedback! We're thrilled to hear that our sales and service teams are keeping your Audi driving experience top-notch for your family. We look forward to continuing to provide you with excellent service!

September 03, 2024

Clean, professional, and thorough. The service agent was very helpful. The car came back washed. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Sep 04, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that you found our service clean, professional, and thorough. It's great to know your car was returned washed and that the service agent was helpful. We look forward to serving you again!

September 03, 2024

Scheduled my appointment online and when I got to my appointment, I was told that my replacement part needed to be ordered. I asked why didn't someone order the part when I made the appointment and was More

by Lynette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Sep 04, 2024 -

Audi Arlington responded

We sincerely apologize for the inconvenience and frustration you experienced. This isn't the level of service we aim to provide, and we appreciate your feedback. Please email careteam@audiarlington.com so that we may be of further assistance.

September 02, 2024

Very efficient, knowledgeable, and courteous. I’ll be back if I ever need future service. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik (Service)
Sep 04, 2024 -

Audi Arlington responded

Thank you for your kind feedback! We're glad to hear that you found our service efficient, knowledgeable, and courteous. We look forward to assisting you again in the future if needed!

September 02, 2024

Clean, attractive, courteous, professional people. I’ll come back for repair and upkeep on a timely basis. More

by randykorirandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mamadou
Sep 04, 2024 -

Audi Arlington responded

Thank you for your kind words! We're glad to hear that you had a positive experience and found our team courteous and professional. We look forward to serving you again for your future repair and upkeep needs!

September 02, 2024

Great service! Got me in and out with no drama. Chris Bradford is the best. More

by mozellethompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford
Sep 04, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that you had a great, hassle-free experience, and we agree—Chris Bradford is the best! We look forward to serving you again.

September 02, 2024

The maintenance was very slow and ended up taking 6 hours rather than the 4 that was originally estimated. More

by ckccbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Sanchez
Sep 04, 2024 -

Audi Arlington responded

We apologize for the delay in your maintenance service taking longer than expected. We understand how frustrating it can be, and we appreciate your patience. Thank you for your feedback.

September 02, 2024

Excellent prompt service. I’ve been going to my service advisor Chris Bradford since the time I bought my car and he has always been fantastic! More

by Prasad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford
Sep 04, 2024 -

Audi Arlington responded

Thank you for your kind words! We're thrilled to hear that you've consistently received excellent service from Chris Bradford. It's great to know he's been fantastic since you bought your car, and we look forward to continuing to serve you!

September 01, 2024

So far the service for the past few years has been great no complaints. Thanks More

by Cparks3415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Chris Bradford great
Sep 04, 2024 -

Audi Arlington responded

Thank you for your continued trust over the past few years! We're glad to hear that you've had great service with no complaints. We appreciate your feedback and look forward to serving you in the future!

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