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Audi Arlington - Service Center

Arlington, VA

3.8
175 Reviews
Call Service Center (703) 739-7460

175 Reviews of Audi Arlington - Service Center

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September 14, 2024

I have always gone to my Audi dealership. I liked working with Melvin Reyes. He was courteous, diligent and conscientious. More

by blueherron48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Reyes
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Sep 23, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that you enjoyed working with Melvin Reyes and found him to be courteous and diligent. We look forward to serving you again in the future!

September 11, 2024

Aaron was professional and courteous. I loved the video walkthrough of the thorough inspection of my car More

by imed.e.rebhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Farmer, Aaron
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Sep 13, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that Aaron provided professional and courteous service, and we're happy you enjoyed the video walkthrough of your car's inspection. We look forward to serving you again in the future!

September 11, 2024

Javier was very professional and made my visit extremely easy. He remained in contact with me and exceeded my expectations. More

by Matt G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Sep 13, 2024 -

Audi Arlington responded

Thank you for your feedback! We're delighted to hear that Javier provided professional service and made your visit easy and enjoyable. We're glad he exceeded your expectations, and we look forward to serving you again in the future!

September 11, 2024

Charged me $375 for basically just an oil change! ! Labor for the oil change was some $260 !! Will not be going back for my future service needs More

by bobbybernhard
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald Yaw Bonsu
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Audi Arlington responded

We're sorry to hear about your dissatisfaction with the cost of your service. If you would like to discuss this further, please email careteam@audiarlington.com

September 11, 2024

Audi Arlington was very professional and efficient with getting my car diagnosed and fixed. I’ll use them again if needed. More

by dawndelight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Miluszusky and Nick
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Sep 13, 2024 -

Audi Arlington responded

Thank you for your kind words! We're pleased to hear that we provided professional and efficient service. We look forward to serving you again if needed!

September 10, 2024

Easy to make an appointment. Aaron was very helpful this morning with the check in. The service was done on time. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Miluszusky
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Sep 16, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that making an appointment was easy and that Aaron provided helpful service during check-in. We look forward to assisting you again in the future!

September 10, 2024

They were great about keeping me updated about the progress of my car in the shop More

by lindsay.sydness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron M
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Sep 16, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that you appreciated the regular updates on your car's progress. We look forward to serving you again in the future!

September 09, 2024

Great experience on the 40K service on my Q5 while working with Erik B @ Audi Arlington. Great communication throughout the service process and also received a bonus video on the inspection from the More

by whiskeysup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Batbold (Service); Technician (Unknown).
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Sep 16, 2024 -

Audi Arlington responded

Thank you for sharing your experience! We're thrilled to hear Erik and our team at Audi Arlington provided excellent communication and that you enjoyed the inspection video. We appreciate your trust and look forward to seeing you again!

September 09, 2024

Generally, very responsive and informative about maintinence, friendly service tech and they are open on Sundays. More

by Danacolors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mevin
Report | Print
Sep 16, 2024 -

Audi Arlington responded

Thank you for your kind words! We're glad you found our team responsive and informative. It’s great to hear you appreciated our friendly service and Sunday hours. We look forward to serving you again!

September 07, 2024

Great customer service! Chris Bradford was kind and welcoming. He informed me of the progress of my vehicle. He tried his best to navigate what I believed to be a delayed r More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford
Report | Print
Sep 09, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that Chris Bradford provided great customer service, keeping you informed and navigating the situation with care. We appreciate your understanding and look forward to serving you again in the future!

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