Audi Arlington - Service Center

I was able to schedule my service appointment in advance so that helped with the wait time. so that helped with the wait time. More

AALaron M. is congenial, articulate, empathetic, and cares about his customers. Thank you for the excellent client service, Aaron! John Simbulan is congenial, articulate, empathetic, and cares about his customers. Thank you for the excellent client service, Aaron! John Simbulan More

When I arrived I was promptly greeted and checked in. I was told car service would take 2-3 hours and it was right on time. My service advisor was super! I was told car service would take 2-3 hours and it was right on time. My service advisor was super! More

Friendly and welcoming staff in a pleasant and homie feeling environment. Plenty of snacks and beverages feeling environment. Plenty of snacks and beverages More

I have not received a great customer experience in this dealer. I asked to check a steering wheels commands around other things and they didn’t check. When I picked my car, I tried and not sure if they che dealer. I asked to check a steering wheels commands around other things and they didn’t check. When I picked my car, I tried and not sure if they checked this or not. In addition, I replaced all the tires and did a major services and I was expecting they washed my car after those services and the did not More

Aaron provided Thoughtful and thorough assistance throughout maintenance process. He clearly communicated changing timelines to me. throughout maintenance process. He clearly communicated changing timelines to me. More

Good staff. Easy check in at service. Good communication. Waiting are very comfortable and clean. Easy check in at service. Good communication. Waiting are very comfortable and clean. More

Aaron is always pleasant and helpful. I always know the status of the requested services. Service was performed timely and all issues resolved to my satisfaction. Great job, from a satis I always know the status of the requested services. Service was performed timely and all issues resolved to my satisfaction. Great job, from a satisfied customer. More

Service was great and to the point. Everyone was friendly and helpful. Great customer service Everyone was friendly and helpful. Great customer service More

Very professional customer service and a very nice and comfortable waiting area with tv and coffee. comfortable waiting area with tv and coffee. More