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Audi Arlington

Arlington, VA

Overview
Employees
Reviews
Vehicles
4.0
376 Reviews
Welcome to Audi Arlington, proudly serving as one of the largest Audi dealerships in the Washington DC metro area. As a locally owned and operated establishment, we take immense pride in consistently achieving some of the highest customer satisfaction scores nationwide. A single visit to Audi Arlington will illustrate why. Our courteous, professional sales staff is always ready to assist you. They are well-versed in the Audi brand and its offerings, ensuring your experience is seamless and enjoyable. Explore our unique selection of new and certified pre-owned vehicles, providing an opportunity to test drive performance and luxury that may surpass your expectations. Conveniently situated at 3200 Columbia Pike in Arlington, Virginia, Audi Arlington has been a trusted source for a decade. We offer an extensive range of new Audis and an impressive collection of previously owned models, all competitively priced and backed by unparalleled service. Our valued customers hail not only from Arlington but also nearby areas such as Alexandria, Mt. Vernon, Fort Belvoir, Falls Church, and more. If you're coming from Maryland, Rockville, Silver Spring, College Park, Laurel, and Bethesda, you're in good company. And for those in the Washington DC area, we're just a short drive or Metro ride away. Discover the Audi Arlington difference - where exceptional service meets an extraordinary Audi experience.
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3200 Columbia Pike

Arlington, VA

22204

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Showing 376 reviews

September 04, 2024

Very great service! Staff was friendly and very accommodating. I was able to change my appointment and get my car serviced, the same day I called. More

by Bhatti_Amar786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mevin Reyes
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Sep 04, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that you had a great service experience and that our staff was friendly and accommodating. It's wonderful that we could adjust your appointment and service your car on the same day. We look forward to serving you again!

September 04, 2024

Team was excellent in meeting our needs. Special shout out to Esther for exceptional customer service. More

by VAT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther Nosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Audi Arlington responded

Thank you for your kind words! We're glad the team met your needs and appreciate the special shout-out to Esther for her exceptional customer service. We look forward to serving you again in the future!

September 04, 2024

The salesmanship and service advisors are A1 when it comes to keeping my preferred Audi driving experience alive for my family. More

by gasenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed Bah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Bradford
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Sep 04, 2024 -

Audi Arlington responded

Thank you for your feedback! We're thrilled to hear that our sales and service teams are keeping your Audi driving experience top-notch for your family. We look forward to continuing to provide you with excellent service!

September 03, 2024

Clean, professional, and thorough. The service agent was very helpful. The car came back washed. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Sep 04, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that you found our service clean, professional, and thorough. It's great to know your car was returned washed and that the service agent was helpful. We look forward to serving you again!

September 03, 2024

Scheduled my appointment online and when I got to my appointment, I was told that my replacement part needed to be ordered. I asked why didn't someone order the part when I made the appointment and was More

by Lynette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Sep 04, 2024 -

Audi Arlington responded

We sincerely apologize for the inconvenience and frustration you experienced. This isn't the level of service we aim to provide, and we appreciate your feedback. Please email careteam@audiarlington.com so that we may be of further assistance.

September 03, 2024

Previous GM screwed up but this team really stepped up and made it right. I was very impressed and recommend them. More

by robinbergen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Yang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Deleon
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Sep 04, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that the team stepped up and made things right after the previous issue. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service!

September 02, 2024

Great service! Got me in and out with no drama. Chris Bradford is the best. More

by mozellethompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford
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Sep 04, 2024 -

Audi Arlington responded

Thank you for your feedback! We're glad to hear that you had a great, hassle-free experience, and we agree—Chris Bradford is the best! We look forward to serving you again.

September 02, 2024

Shawn and Mike were excellent to deal with from the search to the follow through at purchase More

by JBL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Vahid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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Sep 04, 2024 -

Audi Arlington responded

Thank you for your feedback! We're thrilled to hear that Shawn and Mike provided excellent service throughout your car search and purchase. We appreciate your business and look forward to assisting you again in the future!

September 02, 2024

The maintenance was very slow and ended up taking 6 hours rather than the 4 that was originally estimated. More

by ckccbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Sanchez
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Sep 04, 2024 -

Audi Arlington responded

We apologize for the delay in your maintenance service taking longer than expected. We understand how frustrating it can be, and we appreciate your patience. Thank you for your feedback.

September 02, 2024

Excellent prompt service. I’ve been going to my service advisor Chris Bradford since the time I bought my car and he has always been fantastic! More

by Prasad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford
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Sep 04, 2024 -

Audi Arlington responded

Thank you for your kind words! We're thrilled to hear that you've consistently received excellent service from Chris Bradford. It's great to know he's been fantastic since you bought your car, and we look forward to continuing to serve you!

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