Audi Arlington

I just came in to look last October and was very pleasantly surprised when I got such "honest", yes I said "honest" financing even with my credit that was severely affected by the recession, that I pleasantly surprised when I got such "honest", yes I said "honest" financing even with my credit that was severely affected by the recession, that I traded in my 2007 Audi A4 Quattro and inked a great deal that evening on a brand new supercharged 2013 Audi A4 Quattro. The Sales Professional I worked with was Mr. Nasir Basir, who is soon to be a certified PMP, is very nurturing and part of a great sales force that located the color I wanted for the exterior and interior, which was found at another dealership about an hour away. The car they found had some extra features which the Sales Manager left in at no additional cost. The Finance Manager was very detailed and patient when I hemmed and hawed about AudiCare which he pointed out was only an additional $12 a month for my financing package which more than pays for itself since an oil change alone runs around $120+. I just got my first service and everything went perfectly smooth. I emailed Nasir about four hours before dropping off my car on a Friday evening and Nasir was able to get me into a Q5 loaner that I requested (FYI...Driver's licence, credit card and insurance card will be needed and gas needs to be replenished to the same level when returning). I got a call Saturday morning around 10:30 AM that my car was ready and I came to the dealership by 5:00 PM that day to pick-up and return the loaner. The only improvement I can suggest for IMPACT sales is already in the works which is a less cramped and overcrowded space that enables employees to be happier and friendlier in a more epic and state-of-the-art dealership opening up in the next few months I hear along with extending warranties and gimmick incentives such as $300 for 3 months or something like that. More

Recently visited Audi of Alexandria to look at new Audi, Found everyone be very freindly and nice. Would recommend them to family and friends. Enjoying my new Audi and look forward to servicing my car at Au Found everyone be very freindly and nice. Would recommend them to family and friends. Enjoying my new Audi and look forward to servicing my car at Audi of Alexandria. More

I have visited the Audi of Alexandria for the first time because it was recommended by a friend of mine. When I walked in the dealership Mr. Perez greeted me and he was very professional at every aspect of because it was recommended by a friend of mine. When I walked in the dealership Mr. Perez greeted me and he was very professional at every aspect of the sale. I knew what I wanted so it was pretty simple process. I was told that they are moving to a new facility in the next three months or so and the A5 that I was interested was in their satellite lot. We enjoyed the test drive and I had great buying experience. However they need a new dealership because it is a hastle for them to go back and forth to bring vehicles. I will bring my new A5 for service at Audi of Alexandria and I will recommend Audi of Alexandria to my friends and coworkers. More

Since initially leasing my car with Audi of Alexandria, a 2012 A3 I have had the following experiences: 1. The dealership shut a garage door on my car breaking the radio receiver and shattering the glass 2012 A3 I have had the following experiences: 1. The dealership shut a garage door on my car breaking the radio receiver and shattering the glass roof underneath 2. The car needed a new ENGINE at 11K miles and Audi of Alexandria took a month to replace 3. The two times I have needed service (and yes, I sprung for AudiCare) they have lost my reservation. once, i left after waiting for a loaner for over an hour the second time I left as I was told they didn't except my insurance for loaners anymore and I would need to go to Enterprise if I wanted a car for the day This is my third Audi and needless to say my last. Please stay far away from this dealership and even the brand! More

Had parts put a luggage rack on my Audi Q7. They were prompt, friendly, and efficient. they Even cleaned and washed my car before giving it back! Quality like this is hard to find and I am now a long t prompt, friendly, and efficient. they Even cleaned and washed my car before giving it back! Quality like this is hard to find and I am now a long term customer to this dealership. Thanks! J More

What a great auto-buying experience! My wife and I recently purchased our 2013 Q5 from Audi of Alexandria and could not have been happier with the entire process. Our sales associate (Ron Rodriguez) w recently purchased our 2013 Q5 from Audi of Alexandria and could not have been happier with the entire process. Our sales associate (Ron Rodriguez) was extremely friendly, approachable, professional and knowledgeable. We did not feel pressured into buying a vehicle or paying more for the vehicle we wanted. The dealership had great accommodations, though I’m sure their new location will be even nicer. The sales manager introduced himself to us and provided us with his business card, thanking us for our purchase. Ron has even reached out to us a few times since our purchase, to ensure that he answered any questions we may have had regarding the vehicle; a gesture, I’m sure, that is not normally extended to customers by other dealerships. It is because of this detail to customer service and satisfaction that highly recommend this dealership. Thanks Ron!!! More

I love the service that I have been receiving at Audi for the past 2 years! I want to Thank all that put in the time, attention, and hard work every day to make this a pleasant place to come to. the past 2 years! I want to Thank all that put in the time, attention, and hard work every day to make this a pleasant place to come to. More