Audi Arlington
Arlington, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 5:00 PM
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Great customer service at this dealer. Anthony was my sales person and he exceeded my expectations. Did have to wait a long time for my paperwork to process and meet with Finance but other than that it sales person and he exceeded my expectations. Did have to wait a long time for my paperwork to process and meet with Finance but other than that it was a positive experience. More
Recently bought Audi Q8 from Audi Arlington. My sales representative was Mohammed Ahmed. Very polite, knowledgeable and did his best to accommodate me to complete the new car purchase. I would highly r representative was Mohammed Ahmed. Very polite, knowledgeable and did his best to accommodate me to complete the new car purchase. I would highly recommend Audi Arlington to other as well as Mohammed Ahmed. More
Great service with Anthony Had an efficient and pleasant experience working with Anthony and Mr. Boyd. They helped us find a car we liked at a great price. Highly recommend! Had an efficient and pleasant experience working with Anthony and Mr. Boyd. They helped us find a car we liked at a great price. Highly recommend! More
Excellent purchase and trade-in experience Anthony Larios was incredibly helpful. He was able to show me the car and provide any detail I asked for. Afterwards, he made the trade-in and purchas Anthony Larios was incredibly helpful. He was able to show me the car and provide any detail I asked for. Afterwards, he made the trade-in and purchase process very easy, straightforward, and quick. I recommend asking for Anthony as your sales rep. More
Shopping at Audi Arlington was a great experience. The dealership presents itself well and they have an expansive inventory. Working with Kiyan Heydari was an absolute pleasure and I truly feel like he wa dealership presents itself well and they have an expansive inventory. Working with Kiyan Heydari was an absolute pleasure and I truly feel like he was an advocate for me in the car buying process. More
A.K. was my finance manager when I leased my new vehicle. He didn’t catch an error on the discrepancy of the mileage on two separate forms when I signed, so we had to meet to get it corrected. No problem. He didn’t catch an error on the discrepancy of the mileage on two separate forms when I signed, so we had to meet to get it corrected. No problem. Then he stated that he would process my permanent tags immediately due to the error, so I was okay with it even though he made a mistake (it happens). Fast forward 3 weeks and multiple emails and voice messages reaching out to him with ZERO responses back. My temporary tags are set to expire, so I decided to just go back to the dealership. Once I am there in person, he finally decides to start processing my tags. He also put the incorrect purchase date on my registration but later corrected it when I had pointed it out to him. When I asked him why he never returned my messages and why it took him until I got to the dealership to finally process my tags just before my temporary tags expired, his words to me were “This isn’t my job, here you go” and walked away. Never once did he apologize or show any condolences for the lack of customer service and for his mistakes. Just very condescending and the “I don’t care” attitude. Won’t be returning back to this dealership for another purchase or service again. More
Danilo was excellent Danilo was my sales advisor and he was terrific. I did a test drive (2019 A6) and then he helped me find the vehicle with the features I wanted. He Danilo was my sales advisor and he was terrific. I did a test drive (2019 A6) and then he helped me find the vehicle with the features I wanted. He found my vehicle at another dealership and had it brought here and got me a superior price. My only reservations at this point are with the service department and the lack of communication. I would have preferred a more proactive approach on their part instead of me having to repeatedly follow up. More
outstanding service I fell in love with the 2018 Audi Q5 7/19, but it was over my budget. Scott Minor salesmanship was unlike the stereo typical car salesman. He did no I fell in love with the 2018 Audi Q5 7/19, but it was over my budget. Scott Minor salesmanship was unlike the stereo typical car salesman. He did not play the normal games of bringing the manager in, in fact we negotiated majority of the transaction over the phone. I was able to purchase the vehicle of my dreams 10/19, to this day he still responds to my texts. He customer service goes above and beyond. If you're searching for a car, please see Scott Minor. More
Great experience with Owen Anderson. He thoroughly explained my options and explained the cars I was interested in. It was an extremely pleasant experience buying a Q5. explained my options and explained the cars I was interested in. It was an extremely pleasant experience buying a Q5. More
Mohamed was excellent I just bought an Audi E-tron from this location last week. Mohamed was wonderful. I found him to be knowledgeable about the car. He was personable and I just bought an Audi E-tron from this location last week. Mohamed was wonderful. I found him to be knowledgeable about the car. He was personable and relatable and between him and Boyd, I was able to walk out of the dealership with the car I wanted at a price I felt comfortable with. BTW, the car is fantastic! More