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Audi Arlington
Arlington, VA
380 Reviews
Welcome to Audi Arlington, proudly serving as one of the largest Audi dealerships in the Washington DC metro area. As a locally owned and operated establishment, we take immense pride in consistently achieving some of the highest customer satisfaction scores nationwide. A single visit to Audi Arlington will illustrate why.
Our courteous, professional sales staff is always ready to assist you. They are well-versed in the Audi brand and its offerings, ensuring your experience is seamless and enjoyable. Explore our unique selection of new and certified pre-owned vehicles, providing an opportunity to test drive performance and luxury that may surpass your expectations.
Conveniently situated at 3200 Columbia Pike in Arlington, Virginia, Audi Arlington has been a trusted source for a decade. We offer an extensive range of new Audis and an impressive collection of previously owned models, all competitively priced and backed by unparalleled service. Our valued customers hail not only from Arlington but also nearby areas such as Alexandria, Mt. Vernon, Fort Belvoir, Falls Church, and more. If you're coming from Maryland, Rockville, Silver Spring, College Park, Laurel, and Bethesda, you're in good company. And for those in the Washington DC area, we're just a short drive or Metro ride away.
Discover the Audi Arlington difference - where exceptional service meets an extraordinary Audi experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 5:00 PM
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Showing 380 reviews
April 10, 2021
Suhaylah Adebo is a Service Manager at Audi and she is gracious, willing, and effective in making your service visit a positive one. At 5PM, Service gets busy as people want to pick up their vehicles. S gracious, willing, and effective in making your service visit a positive one. At 5PM, Service gets busy as people want to pick up their vehicles. She was extemely attentive and guided her staff in getting things done. We have had Mercedes, Land Rovers, BMW's, and Audi's so we know what a Luxury Service experience should be. And she seems like the glue that holds the Dept together. Many Many Thanks! More
by jablaw
Employees Worked With
Suhaylah Adebo
March 23, 2021
The staff and management were responsive, very helpful and treated us outstanding. Special thanks to Jae, Assistant Manager for introducing himself, and assisting with our concerns. Asari the sales Associ and treated us outstanding. Special thanks to Jae, Assistant Manager for introducing himself, and assisting with our concerns. Asari the sales Associate was so kind and helpful. Not pushy or asking us to buy -- We got exactly the vehicle we wanted, it took a bit of a search, at a very fair price. The Audi A6 is highly rated by Consumer Reports even higher than others German legendary brands. The new Audi has been upgraded and the interior redesigned to be more driver friendly. New could be happier with the car, the staff and managers at Audi Arlington More
by chips.stewart
Employees Worked With
Jae( Assistant Mgr), Asari Sales Associate and Justin Service
March 23, 2021
DO NOT USE THIS DEALERSHIP FOR SERVICE!!!! On Saturday, DO NOT USE THIS DEALERSHIP FOR SERVICE!!!! On Saturday, March 14th, I returned to the Audi Arlington dealership in Arlington, VA to pick up my 2019 DO NOT USE THIS DEALERSHIP FOR SERVICE!!!! On Saturday, March 14th, I returned to the Audi Arlington dealership in Arlington, VA to pick up my 2019 A5 from service after purchasing all new tires for $1400. I had dropped my car off on Tuesday, March 9th. After paying, my car was pulled around so I could leave. I entered the car and immediately saw a large crack down my front windshield! I notified my service technician, Chris, who confirmed that when my car was checked in on the 9th, there was no indication of a crack or rock damage. He even had pictures from when he checked my car in on March 9th. The service manager, Will, approached and immediately placed blame on me!! He gave no apology!! He just went straight to pointing the finger at me even though my car was in the care of Audi Arlington for 5 days!! NO ONE INFORMED ME OF DAMAGE!! I was told I would be contacted on that Monday with a solution. IT IS NOW ALMOST MARCH 24TH AND NOT ONE SINGLE PERSON from Audi Arlington has reached out to me to communicate a solution or next steps!! THEY HAVE MY CAR!! I have called Chris and he pretty much said he forgot and would get back with me. Never heard from him again!! That was on Wednesday, March 17th! I emailed Will and Chris’s manager, Dave, the Director of Parts and Service at the dealership. He said he would get back to me and I again never heard back!! That was on Friday, March 19th! COMPLETELY UNPROFESSIONAL AND POOR CUSTOMER SERVICE!!! THIS IS THE WORST SERVICE I HAVE EVER RECEIVED!!! Chris, the service tech had no problems emailing and calling me every other day about the status of my new tires, but when it comes to this, NOTHING!!!! I was only treated with respect when I was buying something from them, when I could have gone anywhere! There are other reviews of this dealership doing this exact same thing! SEE SIMILAR COMPLAINT BY CUSTOMER SHAUN MURPHY BELOW!!! I will be filing a discrimination and fraudulent claim with other agencies. GO ELSEWHERE FOR SERVICE!!! More
by Stacey
Employees Worked With
Will Winston, Dave Cornnell, Chris Bradford
November 24, 2020
I couldn’t have asked for a better experience! I highly recommend George Sanchez for all of your vehicle purchasing needs. He was reliable. He was knowledgeable but not pushy for a sale. Very patient and recommend George Sanchez for all of your vehicle purchasing needs. He was reliable. He was knowledgeable but not pushy for a sale. Very patient and accommodating!!! I felt comfortable with him during the entire process like I was sharing time with a friend. He was available to communicate with any questions I had and was quick to respond. He took all the necessary precautions during test drives and made sure I was completely satisfied with the vehicle I chose to purchase. I’m so happy with my purchase and I have already started referring my family and friends! Thanks again George!! I really appreciate you. James was also very friendly, personable and quick with the financing! I appreciate the smooth transition and teamwork. More
by Mrs Bryant
Employees Worked With
George Sanchez, James Nguyen
November 12, 2020
I don’t get the negativity of other reviews. This place I don’t get the negativity of other reviews. This place is doing everything right for its purpose. While I went to Audi of Arlington for a non-Audi I don’t get the negativity of other reviews. This place is doing everything right for its purpose. While I went to Audi of Arlington for a non-Audi trade in, I found the internet price very competitive and Donald B an excellent sales rep for the dealership. He was flexible, responsive, kind and knowledgeable in the process. Plus, the showroom has to be one of the coolest places in DC to hang out while waiting for car paperwork. That can’t hurt. More
by Tycar
Employees Worked With
Donald Bonsu.
September 28, 2020
Dino was very helpful when I came in to test drive the Q3. He was very knowledgable about the specifications of the car and showed me how to use the features. It was a great experience and I didn't feel p Q3. He was very knowledgable about the specifications of the car and showed me how to use the features. It was a great experience and I didn't feel pressured at all to make any decisions on the spot. If you are coming to this dealership then I highly recommend that you ask for Dino. More
by Ron G.
Employees Worked With
Dino
August 20, 2020
I would not recommend this dealership but probably more importantly, a specific person within the dealership, His name is George, he is not a man of integrity. if this is a reflection of the dealership the importantly, a specific person within the dealership, His name is George, he is not a man of integrity. if this is a reflection of the dealership then all I can say is beware. With regard to the quality of cars, I would say exceptional. I hope you get a different sales person and a better experience. More
by Kwtcommercial
Employees Worked With
George
July 13, 2020
very dishonest staff I had a terrible experience with Audi Arlington. Very dishonest staff from the salesman to the senior sales manager to the finance manager and the ge I had a terrible experience with Audi Arlington. Very dishonest staff from the salesman to the senior sales manager to the finance manager and the general manager. I had negotiated a price for an A5 based on a price on their website for a pre-certified car. Unbeknownst to me they actually sold me one that was not certified and only found out when I took it in for service. When I complained they could care less and refused to acknowledge what had happened and basically put it back on me that I did not understand what actually transpired. Even though it was clear to me what car I had negotiated the price from a pre-certified car on their website. At the end of the day it cost me $1500 but that is not the point… they are shady and unethical, highly recommend going to a different dealership. The people I had the unfortunate experience of dealing with are as follows: Mohamed Ahmed (Salesman) A K Sebih (Finance Manager) Kursad Derindag (Senior Sales Manager) And the General Manager Victor Beltran More
by nicholasstrapko
Employees Worked With
Mohamed Ahmed (Salesman), A K Sebih (Finance Manager), Kursad Derindag (Senior Sales Manager), And the General Manager Victor Beltran
July 07, 2020
Fantastic Went in to purchase a Q3 or TT. Selection was great both in terms of quality and quantity. Staff was excellent. No push, no rush, no foursquare. We d Went in to purchase a Q3 or TT. Selection was great both in terms of quality and quantity. Staff was excellent. No push, no rush, no foursquare. We drove three cars. Still no rush or push. Sales staff was professional, manager was cordial, and F+I guy was great. Negotiation was win:win for both parties. Took delivery and drove home. After 12 hours, I realized that I had not been a good shopper. Although happy with the car; it did not have all the features I wanted. It was a long shot but I called our salesman back and........they made it very clear that they wanted me happy with my purchase. Long story short, I brought the car back and exchanged it for one with the options I wanted. No drama, no fuss no foolishness. Cannot recommend these guys highly enough. They earned a long term customer. More
by Konkapot
Employees Worked With
Donald Bonsu, Mike Arata, James in Finance
June 17, 2020
Such a pleasure working with the team at Audi Arlington! They weren’t pushy and while we ultimately didn’t purchase from here we had a great experience. They weren’t pushy and while we ultimately didn’t purchase from here we had a great experience. More
by AH12
Employees Worked With
Owen
