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Audi Arlington
Arlington, VA
376 Reviews
Welcome to Audi Arlington, proudly serving as one of the largest Audi dealerships in the Washington DC metro area. As a locally owned and operated establishment, we take immense pride in consistently achieving some of the highest customer satisfaction scores nationwide. A single visit to Audi Arlington will illustrate why.
Our courteous, professional sales staff is always ready to assist you. They are well-versed in the Audi brand and its offerings, ensuring your experience is seamless and enjoyable. Explore our unique selection of new and certified pre-owned vehicles, providing an opportunity to test drive performance and luxury that may surpass your expectations.
Conveniently situated at 3200 Columbia Pike in Arlington, Virginia, Audi Arlington has been a trusted source for a decade. We offer an extensive range of new Audis and an impressive collection of previously owned models, all competitively priced and backed by unparalleled service. Our valued customers hail not only from Arlington but also nearby areas such as Alexandria, Mt. Vernon, Fort Belvoir, Falls Church, and more. If you're coming from Maryland, Rockville, Silver Spring, College Park, Laurel, and Bethesda, you're in good company. And for those in the Washington DC area, we're just a short drive or Metro ride away.
Discover the Audi Arlington difference - where exceptional service meets an extraordinary Audi experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 5:00 PM
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Showing 376 reviews
November 15, 2024
I would not recommend this dealership to anyone when purchasing or servicing a car. Although there are some respectable employees there, overall management is very unprofessional and chaotic. Purchased purchasing or servicing a car. Although there are some respectable employees there, overall management is very unprofessional and chaotic. Purchased a car in October of 2023 it is now November 2024 and I need a new engine, despite bringing my car up to the dealer frequently and telling service there is a problem. They also had my Audi Q3 for service, lost the vehicle, fired an employee due to the incident and now refuse to repair or compensate me or the inconvenience. This is currently an on going fight for repairs and a fair compensation for my vehicle. More
by drice
Employees Worked With
November 12, 2024
I feel bad for the people who work here - no wonder service is poor. Lack of mechanics to perform diagnostics, no loaner car or alternative transportation options for a leased car under warranty- these service is poor. Lack of mechanics to perform diagnostics, no loaner car or alternative transportation options for a leased car under warranty- these failures fall on management. After waiting 4 days for them to diagnosed the problem, which they didn’t do, ended up going to another dealership. More
by topspin.debate.0z
Employees Worked With
Oh blame ownership
October 16, 2024
Audi Arlington has a large inventory, competitive pricing, and outstanding service during the buying process. Each person interacted with was courteous, professional, and knowledgeable. pricing, and outstanding service during the buying process. Each person interacted with was courteous, professional, and knowledgeable. More
by Susan L
Employees Worked With
October 04, 2024
Always able to schedule service. Helpful staff, welcoming customer area. Service in a timely manner. This is a very busy location so I keep that in mind when scheduling. Helpful staff, welcoming customer area. Service in a timely manner. This is a very busy location so I keep that in mind when scheduling. More
by Jude
Employees Worked With
Aaron Miluszusky
October 03, 2024
I am very happy with the service. Chris Bradford was my service rep. and he is great to work with. Because of the extra work I decided to have done, Chris was able to secure a loaner Chris Bradford was my service rep. and he is great to work with. Because of the extra work I decided to have done, Chris was able to secure a loaner car for me. I have no complaints for this service. More
by diamonddenise
Employees Worked With
Chris Bradford
September 24, 2024
I’m from out of town and unfortunately broke down on the highway. I was towed to this service center because it was the closest. Couldn’t have had a worse experience. From the moment I walked in I was made highway. I was towed to this service center because it was the closest. Couldn’t have had a worse experience. From the moment I walked in I was made to feel like I was an inconvenience being there. Totally understand it’s busy but it was some of the worst customer service I’ve ever seen from a “luxury brand”. When I finally was helped the service advisor I dealt with was cold and emotionless. I got the impression he hates is job. I explained my situation and was told my car would be looked at in 5-7 days. He stated there were no curtesy cars available which I understood. When I asked if he had recommendations for rental car agencies in the area he had none. Hard to believe he has never had to send someone to a rental agency, I was given a ride to a nearby enterprise but again was made to feel I was being an inconvenience to their day. To add to the experience the rental agency they brought me too had no cars to rent. A few days later I was told I needed a new engine due to it seizing from a crack in my oil pa and it would not be covered by my warranty because I somehow unknowingly damaged my oil pan while driving on the highway despite there being no other evidence of damage from “hitting something.” Often the responses I got were I don’t know but it’s not covered. If I could rate this place 0 stars I would. More
by vmarchese28
Employees Worked With
Mamadou
