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Audi Allentown - Service Center

Allentown, PA

4.8
1,023 Reviews
Call Service Center (888) 709-1467

1,023 Reviews of Audi Allentown - Service Center

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July 31, 2023

Helped me take care of a design problem with the vehicle. Were understanding and provided excellent service including a free loaner. The Service Manager Nathan was knowledgeable and very helpful More

by Berks Softball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

July 30, 2023

Everyone was very nice but unable to find the proplem with loosing fluids and over heating More

by JANBPAR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2023 -

Audi Allentown responded

Thank you for the kind review, JANBPAR. We apologize for not being able to find the root problem of your vehicle. Please reach out to a team member if you wish to bring your vehicle back!

July 30, 2023

These are a great group of humans that truly care about you, not just your purchase. I recommend them 1000 times over! More

by AKIABLANDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2023 -

Audi Allentown responded

Thank you very much for such a great review, AKIABLANDON! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

July 30, 2023

Service advisors are always helpful and knowledgeable . Quick service and the technicians know what they are doing. More

by kim123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Audi Allentown responded

Kim, thank you for taking the time to leave a review. We are grateful to hear that you had a professional and thorough experience with us. We appreciate your support!

July 30, 2023

The customer service is always above and beyond, the truth be told it weren’t for good customer service I wouldn’t do business with the dealership. My closing argument is the service is awesome 👍 thank More

by FOXONE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2023 -

Audi Allentown responded

Hi FOXONE, thanks for the recommendation. Our team at Audi Allentown values your feedback and looks forward to seeing you again soon.

July 30, 2023

Excellent service and friendly atmosphere! Always a great experience at Audi. Professional, dependable and courteous. More

by BDMILKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Audi Allentown responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 30, 2023

Great service and explained everything that was being done to the vehicle, no surprises and understood everything! More

by COURTKASNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Audi Allentown responded

Thank you so much for the great review, Court! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 29, 2023

Reliable but a bit expensive, easy to schedule an appointment, people are very friendly and wait area is comfortable More

by Dt83lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Audi Allentown responded

Thank you for the kind words regarding our service department! We apologize if you feel our costs are too high, we aim to remain as competitive as possible while still offering the highest-quality service.

July 29, 2023

I have been getting my Q5 serviced here for about 3 years and I have nothing but great things to say. They take care of your car and you as well, very nice and on time with everything. More

by Ostrowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Audi Allentown responded

Thank you so much for the great review, Ostrowski! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 29, 2023

Good customer service. Tyler is very helpful and kind. Very happy with the service I have received at this dealership so far! Keep up the great work! More

by MATHIEUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and Phil
Report | Print
Aug 01, 2023 -

Audi Allentown responded

Thank you very much for such a great review, Mathieus! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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