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1,023 Reviews of Audi Allentown - Service Center
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August 03, 2023
Service advisor Tyler was helpful, and the work on my car was finished correctly and on time. was finished correctly and on time. More
by djvanburen
Verified CustomerEmployees Worked With
August 03, 2023
Had a warning light come on my Q5 and left car at service late Sunday. Monday morning early received a note from Audi Allentown they would contact me. After some back and forth, the problem was qui service late Sunday. Monday morning early received a note from Audi Allentown they would contact me. After some back and forth, the problem was quickly diagnosed, I received a video of the suspected problem. I agreed to the suggested repair and picked up the car later that day. It’s running well. It was expensive for plugs and coils but it was resolved quickly and seems to be a correct diagnosis. Jade was great- responsive and polite. Robin More
by robinalysonobrien
Employees Worked With
August 03, 2023
Tyler, the technicians and all the staff were all very helpful. They explained details while taking care of the details needed to fix my car. Texts and calls made communication easy. Love the videos the t helpful. They explained details while taking care of the details needed to fix my car. Texts and calls made communication easy. Love the videos the techs use to describe things. My part wasn't supposed tonshoe up for 8 weeks but they didn't just forget about it, and found the part at a sister dealer in NJ. The team stayed on top of it all. Thank you for being awesome! More
by CMD1616
Employees Worked With
Tyler
August 03, 2023
Clean and courteous. Friendly service staff. Convenient for my schedule. No complaints from me. I haven’t had a bad experience yet. Friendly service staff. Convenient for my schedule. No complaints from me. I haven’t had a bad experience yet. More
by MARK.I.BOLDEN
August 03, 2023
They are pretty much on time and always polite in explaining what is going on during the service , explaining what is going on during the service , More
by JTAMMON
Employees Worked With
August 02, 2023
It's a pleasure -- and a confidence builder -- to deal with the knowledgeable professionals at Audi Allentown Service. Very friendly and customer-focused, too. with the knowledgeable professionals at Audi Allentown Service. Very friendly and customer-focused, too. More
by JOEGOLANT
Employees Worked With
August 02, 2023
Always greeted with a friendly attitude and has everything explained well. Like the fact that I can have a loaner to do my daily errands when the car in the shop everything explained well. Like the fact that I can have a loaner to do my daily errands when the car in the shop More
by HDOUGLAS
Employees Worked With
August 02, 2023
Communication about the progress of my car was great in the beginning, but slacked off at the end. I had to wait 2 hours past the ETA finish time for it to be finished. Advanced notice would have been nice the beginning, but slacked off at the end. I had to wait 2 hours past the ETA finish time for it to be finished. Advanced notice would have been nice to know that additional time was needed. My plans for later that afternoon had to be canceled due yo the additional time. Needless to say I was not happy. More
by newlinsmill
Employees Worked With
August 02, 2023
Always professional and helpful. Very knowledgeable about my car and it’s servicing. Also great with communication. Very knowledgeable about my car and it’s servicing. Also great with communication. More
by Gina & Mark
